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\nTAPP℠\nTerms\nof Service

\nEffective:\nOctober 1, 2025

\n
\n

\n\n

\nThese\nTAPP Terms of Service ("TAPP\nTerms of Service")\napply to the TAPP services and technology (collectively, the "TAPP\nServices")\nprovided to you by the Port Authority Trans-Hudson Corporation, its\naffiliates, including the Port Authority of New York and New Jersey\n(the “Port\nAuthority”),\nand subsidiaries (collectively, “PATH”).\nThe term "TAPP Services"\nincludes\nthe\nfollowing:\n(i)\nthe\nTAPPandRide.com\nwebsite (the\n"Website");\n(ii)\nthe\nTAPP\nfare payment services, including\nTAPP fare payment readers, TAPP vending machines, and other related\ntechnology (the "TAPP\nFare Payment System");\nand (iii) the PATH customer support services ("PATH\nTAPP Customer Service").

\n\n

\nBy\nusing the TAPP Services, you accept and agree to be bound by these\nTAPP Terms of Service and other applicable PATH policies, including\nthe TAPP Privacy Policy, Port Authority’s Freedom of Information\nPolicy, PATH’s fare policies, and other applicable laws\n(collectively, the “Applicable\nTerms”).

\n\n

\nPLEASE\nREAD THESE TAPP TERMS OF SERVICE CAREFULLY BEFORE YOU ACCESS OR USE\nTHE TAPP SERVICES. YOUR USE OR ACCESS OF THE TAPP SERVICES\nCONSTITUTES ACCEPTANCE OF ALL TERMS AND CONDITIONS CONTAINED HEREIN,\nAS WELL AS THE APPLICABLE TERMS, AND YOU AGREE TO\nBE\nBOUND\nBY\nTHESE\nTAPP\nTERMS\nOF\nSERVICE\nAND APPLICABLE TERMS.\nIF\nYOU\nDO\nNOT\nWISH\nTO\nBE\nLEGALLY\nBOUND BY THESE TAPP TERMS OF SERVICE AND APPLICABLE TERMS, THEN\nPLEASE DO NOT ACCESS OR USE THE TAPP SERVICES.

\n\n

\n\tYour\n\tAgreement to these TAPP Terms of Service.\n\t These TAPP Terms\n\tof Service set forth the terms and conditions under which you agree\n\tto use the TAPP\n\tServices.\n\tFor the avoidance of doubt, these TAPP\n\tTerms\n\tof Service apply to anyone that accesses or uses the TAPP Services\n\t(collectively, "you",\n\t"your",\n\t“customer(s)”,\n\tand “user(s)”),\n\tincluding those who create a TAPP customer account (each, a "TAPP\n\tCustomer Account"),\n\tvisitors to the Website, and users of the TAPP Fare Payment System. \n\t
\n\t
1. \n\t\tBy\n\t\taccessing or otherwise using the TAPP Services, you\n\t\tacknowledge\n\t\tthat you have read these TAPP\n\t\tTerms\n\t\tof Service and Applicable Terms and\n\t\tagree to be legally bound\n\t\tby\n\t\tthem.\n\t\tPATH\n\t\tmay\n\t\talso\n\t\tconfirm\n\t\tyour\n\t\tagreement\n\t\tto\n\t\tbe\n\t\tbound\n\t\tby\n\t\tthese\n\t\tTAPP\n\t\tTerms of Service by asking you to click an "I accept" or\n\t\tsimilar button when you use certain portions of PATH's TAPP\n\t\tServices. For example, by accessing the TAPP Services (i) on any\n\t\tcomputer, mobile phone, tablet, console, or other device, (ii) via\n\t\ta social media platform or search engine, or (iii) through use of a\n\t\tTAPP Payment Method, as defined herein, you confirm that you have\n\t\tread, understood, and agreed to be legally bound by these TAPP\n\t\tTerms of Service, whether or not you have registered for a TAPP\n\t\tCustomer Account. \n\t\t
2. \n\t\tIf\n\t\tyou are agreeing to these TAPP Terms of Service on behalf of a\n\t\tcompany or other legal entity (“Your\n\t\tEntity”),\n\t\tyou are agreeing that (i) you represent and warrant that you are\n\t\tauthorized to act on behalf of, and bind, Your Entity, (ii) for the\n\t\tpurposes of these TAPP Terms of Service, the term “you” means\n\t\tYour Entity on whose behalf you are acting, and (iii) you agree to\n\t\tbe bound by any and all Applicable Terms.
\n\t
\n\tOverview\n\tof the TAPP Fare Payment System.\n\t\n\t
\n\t
1. \n\t\tPATH\n\t\tTransit Fares. \n\t\tCurrent\n\t\tfares collected using the TAPP Fare Payment System\n\t\tare\n\t\tset\n\t\tout\n\t\tin\n\t\tPATH's\n\t\tfare\n\t\tpolicies\n\t\tand\n\t\tapplicable\n\t\tlaw.\n\t\tSuch fares\n\t\tare\n\t\tsubject to change in accordance with PATH's fare policies and\n\t\tapplicable law. Fares\n\t\tdefault to the non-discounted fare (“Full\n\t\tFare”)\n\t\tunless and until a Reduced Fare Program application is approved\n\t\tpursuant to Section 7 entitled “Reduced Fare Program”. For\n\t\tinformation regarding\n\t\tcurrent fares and fare policies related to the TAPP Services,\n\t\tvisit: https://www.panynj.gov/path/en/fares.html.
2. \n\t\tTAPP\n\t\tPayment Methods. You\n\t\tmay pay your PATH transit fare via the TAPP Fare Payment System by\n\t\tusing any of the compatible “TAPP\n\t\tPayment Methods” as\n\t\tlisted below: \n\t\t
  \n\t\t
  1. \n\t\t\tcontactless\n\t\t\tcredit, debit, or prepaid card or digital wallet on a smart\n\t\t\tdevice, such as a smart phone or a wearable device (for example,\n\t\t\tApple Pay, Google Pay, Samsung Pay, and Fitbit Pay) (collectively,\n\t\t\t“PAYGO\n\t\t\tMedia”);\n\t\t\tand/or
  2. \n\t\t\tPATH-issued\n\t\t\tTAPP contactless fare payment card (a "TAPP\n\t\t\tCard").\n\t\t\t\n\t\t\t
  \n\t
\n

\nPATH\nmay enable additional TAPP Payment Methods in the future.

\n\t\tHow\n\t\tto Use TAPP.\n\t\t You may use a TAPP Payment Method with the TAPP Fare Payment\n\t\tSystem by\n\t\t"tapping"\n\t\tor\n\t\tholding\n\t\tyour\n\t\tTAPP\n\t\tPayment\n\t\tMethod\n\t\tup\n\t\tto a TAPP Fare Payment System reader. Except for permitted\n\t\ttransfers, you will be charged the applicable fare each time you\n\t\ttap. To ensure proper functioning, you should remove your\n\t\tcontactless TAPP Payment Method from your wallet or other card\n\t\tholder before you tap. You should only tap using the TAPP Payment\n\t\tMethod you wish to use to pay a fare via a TAPP Fare Payment System\n\t\treader. PATH\n\t\tis\n\t\tnot responsible if your fare is charged to a payment method or\n\t\tthrough a mobile device that you did not intend to use due to your\n\t\tfailure to properly adhere to the instructions set out in these\n\t\tTAPP Terms of Service or other instructions available via the TAPP\n\t\tServices. If, however, two forms of payment are inadvertently read\n\t\tby the TAPP Fare Payment System reader during one tap of a TAPP\n\t\tPayment Method, and you are charged twice for the same transit\n\t\tfare, you may request a refund for the inadvertently charged fare\n\t\tby contacting PATH TAPP Customer Service as described in Section 14\n\t\tentitled “Overpayments\n\t\tand Refunds”.
\n\t\tOnly\n\t\tOne TAPP Payment Method Allowed at a Time.\n\t\t You may only use one TAPP\n\t\tPayment Method to pay a fare via a TAPP Fare Payment System reader\n\t\t– you cannot split a fare among different TAPP Payment Methods or\n\t\tbetween a TAPP Payment Method and a SmartLink^®\n\t\tCard,\n\t\tMetroCard, 2-Trip PATH Only MetroCard, or SingleRide Ticket\n\t\t(collectively, “Legacy\n\t\tPATH Payment Methods”).\n\t\tIf a TAPP Payment Method is declined, you may try another TAPP\n\t\tPayment Method or, in the alternative, use a Legacy PATH Payment\n\t\tMethod at a legacy turnstile. PATH retains the right to discontinue\n\t\tany Legacy PATH Payment Method.
\n\t\tTransit\n\t\tAccount.\n\t\t Each TAPP Payment Method is associated with an account (a “Transit\n\t\tAccount”).\n\t\tA Transit Account associated with a TAPP Card or PAYGO Media may be\n\t\tlinked to a TAPP Customer Account. For TAPP Cards, your Transit\n\t\tAccount will contain any stored value or products that you have\n\t\tloaded to your TAPP Card.\n\t\tEach Transit Account will be assigned a rider classification, which\n\t\tis used to determine the fare to charge, the selection of fare\n\t\tproducts available for purchase, and any travel/transfer privileges\n\t\tallowed. Transit Accounts default to the Full Fare unless and until\n\t\ta Reduced Fare Program application is approved pursuant to Section\n\t\t7 entitled “Reduced Fare Program”.

\n\tYour\n\tTAPP Customer Account.
\n\t
1. \n\t\tCreation\n\t\tof a TAPP Customer Account.\n\t\t The TAPP Services include the ability to create and use a\n\t\tTAPP Customer Account. You can create a TAPP Customer Account via\n\t\tthe TAPP Website or by calling PATH TAPP Customer Service. If you\n\t\tcreate a TAPP Customer Account by calling PATH TAPP Customer\n\t\tService, you will be required to verify the email provided during\n\t\taccount creation. You must be 18 years of age or older in order to\n\t\tcreate a TAPP Customer Account, and by creating a TAPP Customer\n\t\tAccount, you represent and warrant to PATH that you are at least 18\n\t\tyears old at the time of registration. As further set out in the\n\t\tTAPP Privacy Policy, you must provide PATH with certain\n\t\tinformation, including Personal Information, in order to create a\n\t\tTAPP Customer Account. For youth under 18 years of age, a parent or\n\t\tguardian may order and link a TAPP Payment Method to their TAPP\n\t\tCustomer Account. You are not required to create a TAPP Customer\n\t\tAccount in order to use the TAPP Fare Payment System, though\n\t\tcertain TAPP Services are only available to those with a TAPP\n\t\tCustomer Account. There are certain beneﬁts to creating a TAPP\n\t\tCustomer Account, including balance protection.
2. \n\t\tTAPP\n\t\tCustomer Account Password.\n\t\t TAPP Customer Accounts are only available to users who have\n\t\tcompleted the account registration process and created a TAPP\n\t\tCustomer Account password. If you created a TAPP Customer Account,\n\t\tthen please understand that PATH will treat anyone who uses your\n\t\tpassword as "you". PATH will provide this user with all\n\t\tof the rights and privileges that PATH provides to you, and PATH\n\t\twill hold you responsible for user activities associated with your\n\t\tTAPP Customer Account and password. PATH therefore recommends that\n\t\tyou maintain your TAPP Customer Account and password in confidence,\n\t\tand that you do not share your TAPP Customer Account and password\n\t\twith anyone who might pretend to be you with respect to your use of\n\t\tthe TAPP Services (including your TAPP Customer Account). Please\n\t\tnotify PATH TAPP Customer Service immediately if you suspect that\n\t\tsomeone is using your TAPP Customer Account and password in an\n\t\tinappropriate manner.
3. \n\t\tLinking\n\t\tof Transit Accounts to a TAPP Customer Account.\n\t\t You can link up to ten (10)\n\t\tTransit Accounts to a TAPP Customer Account. You can link one (1)\n\t\tTAPP Payment Method to a TAPP Transit Account. A Transit Account\n\t\tcan only be linked to one (1) TAPP Customer Account. You can\n\t\tregister and link a Transit Account to your TAPP Customer Account\n\t\tvia the Website or by contacting PATH TAPP Customer Service. In\n\t\tlinking Transit Accounts, you agree to ensure that all information\n\t\tprovided is true, accurate, and complete.
4. \n\t\tBenefits\n\t\tof Registration.\n\t\t\n\t\t
  \n\t\t
  1. \n\t\t\tBalance\n\t\t\tProtection.\n\t\t\t Only a registered TAPP Card is eligible for balance protection in\n\t\t\tthe event that the TAPP Card is lost, stolen, or damaged. You may\n\t\t\tapply to PATH for the cancellation of a lost, stolen, or damaged\n\t\t\tTAPP Card and the issuance of a new TAPP Card, subject to the\n\t\t\tpayment of any fees. You are responsible for any payments made\n\t\t\twith the TAPP Card up until PATH receives your notice that your\n\t\t\tTAPP Card is lost, stolen, or damaged and PATH blocks your TAPP\n\t\t\tCard. See Section 15 entitled “Lost, Stolen, or Damaged Card or\n\t\t\tDevice Linked to a TAPP Customer Account” for additional\n\t\t\tdetails. \n\t\t\t
  2. \n\t\t\tAlternate\n\t\t\tUser(s).\n\t\t\t If you have a registered TAPP Customer Account, you may add up to\n\t\t\tfive (5) alternate users on your TAPP Customer Account. The\n\t\t\talternate users will be able to perform functions on your behalf,\n\t\t\tincluding but not limited to purchasing products, adding or\n\t\t\tremoving media, or adding or removing funding sources. You will\n\t\t\tneed to contact PATH\n\t\t\tTAPP Customer\n\t\t\tService to add alternate users to your Customer Account. The\n\t\t\talternate user(s) must also be registered in order to be added to\n\t\t\tthe account. PATH will provide the alternate user(s) with all of\n\t\t\tthe rights and privileges that PATH provides to you, and PATH will\n\t\t\thold you responsible for user activities associated with your TAPP\n\t\t\tCustomer Account.
  3. \n\t\t\tAdditional\n\t\t\tBenefits of Registered Transit Accounts.\n\t\t\t Registered Transit Accounts also provide the ability to (i) set\n\t\t\tup and change Transit Account funding sources; (ii) enable and\n\t\t\tconfigure automatic reload (“auto-reload”);\n\t\t\t(iii) receive account and information alerts by email; (iv) view,\n\t\t\tprint, and query transaction history and statements; and (v) pay\n\t\t\tany outstanding debt to PATH.
  \n\t\t
5. \n\t\tUnregistered\n\t\tTAPP Payment Methods.\n\t\t For unregistered TAPP\n\t\tPayment Methods, including unregistered TAPP Cards and PAYGO Media,\n\t\tno personal information is stored. You\n\t\tare not required to register your\n\t\tTAPP Payment Method in\n\t\torder to use the TAPP Fare Payment System. If a TAPP Card\n\t\tis\n\t\tnot registered to a TAPP Customer Account, you forfeit balance\n\t\tprotection and the other benefits of registered Transit Accounts.
6. \n\t\tRemoving\n\t\ta TAPP Payment Method or Transit Account from TAPP Customer\n\t\tAccount.\n\t\t You can remove a TAPP Payment Method or Transit Account from your\n\t\tTAPP Customer Account via the Website or by contacting PATH TAPP\n\t\tCustomer Service. Transit Accounts cannot be deregistered if there\n\t\tis a negative balance on the Transit Account. Additionally, some\n\t\tTransit Accounts, such as Reduced Fare Transit Accounts, require\n\t\tyour personal information and thus cannot be deregistered. If you\n\t\tderegister a Transit Account, you will forfeit balance protection\n\t\tand other benefits of registered Transit Accounts. While you will\n\t\tno longer be able to access transaction history, PATH will retain\n\t\tcustomer data and transaction history associated with deregistered\n\t\taccounts in accordance with the TAPP Privacy Policy. PATH\n\t\treserves the right to impose fees for deregistering TAPP Payment\n\t\tMethods\n\t\tand Transit Accounts.
7. \n\t\tDeregistration\n\t\tof TAPP Customer Account.\n\t\t Customers can deregister a TAPP Customer Account via the Website\n\t\tor by contacting PATH\n\t\tTAPP Customer\n\t\tService. Deregistration of a TAPP Customer Account via the Website\n\t\twill require the customer to delink each individual Transit Account\n\t\tand remove any active auto-reloads\n\t\tin\n\t\tthe TAPP Customer Account. You will forfeit balance protection and\n\t\tother benefits of the deregistered TAPP Customer Accounts. While\n\t\tyou will no longer be able to access transaction history, PATH will\n\t\tretain customer data and transaction history associated with a\n\t\tderegistered accounts in accordance with the TAPP Privacy Policy.\n\t\tPATH\n\t\treserves the right to impose fees for deregistering TAPP Customer\n\t\tAccounts.\n\t\t\n\t\t
\n\t
\n\tTAPP\n\tProducts.
\n\t
1. \n\t\tTAPP\n\t\tCards.\n\t\t Customers can obtain a TAPP Card via the Website, at a TAPP\n\t\tvending machine, or by calling PATH TAPP Customer Service. If\n\t\tordering a TAPP Card by calling PATH TAPP Customer Service, you\n\t\tmust have a registered Customer Account with a saved funding\n\t\tsource. If ordering a TAPP Card via the Website, you will be\n\t\trequired to provide limited contact information. Fare\n\t\tmedia fees\n\t\tas well as shipping fees\n\t\tmay apply.\n\t\tOnly PATH, a TAPP Program Administrator (e.g., your employer or\n\t\tanother institution), or an authorized distributor may provide you\n\t\twith an authorized TAPP Card.
2. \n\t\tTAPP\n\t\tFare Products.\n\t\t TAPP fare products can be loaded into a Transit Account and\n\t\trepresent prepaid fares on PATH. The three types of fare products\n\t\tinclude:
  \n\t\t
  1. \n\t\t\tStored\n\t\t\tValue – unrestricted, post-tax prepaid value that may be used to\n\t\t\tpay a fare or purchase a multi-trip product.
  2. \n\t\t\t“Transit\n\t\t\tCommuter Benefits”\n\t\t\tStored Value – subsidized or pre-tax funds as allowed by\n\t\t\tInternal Revenue (IRS) Code Section 132 that may be used to pay a\n\t\t\tfare or purchase a multi-trip product.
  3. \n\t\t\tMulti-Trip\n\t\t\tProduct – prepaid trips that may be used to pay a fare.
  \n\t
\n

\nFor\ninformation regarding current fares and fare policies related to the\nTAPP Services, visit:\nhttps://www.panynj.gov/path/en/fares.html.

\n\t\tTAPP\n\t\tProduct Purchases.\n\t\t You can purchase TAPP products and stored value at a TAPP vending\n\t\tmachine, via the Website, or by calling PATH TAPP Customer Service,\n\t\tif you have a funding source already set up for your Customer\n\t\tAccount. Your ability to purchase and load a multi-trip product\n\t\tinto a Transit Account may be limited based on existing products in\n\t\tthe Transit Account or rider classification of the Transit Account.\n\t\tYou may also travel by paying with PAYGO Media. The products\n\t\tavailable may vary based on the sales channel. PATH reserves the\n\t\tright to make changes to its sales channels.
\n\t\tPriority\n\t\tof Fare Payment Transactions.\n\t\t When a Transit Account holds an active multi-trip product, no\n\t\tdeduction from the Transit Account’s stored value or activation\n\t\tof a product will be made unless required for fare payment for\n\t\tmultiple riders. For Transit Accounts with multiple products, the\n\t\tproducts shall be prioritized with fares deducted from the\n\t\tapplicable product. Details on the priority rules for which pass\n\t\twill be used are available on the Website.
\n\t\tPAYGO\n\t\tFare.\n\t\t If you use PAYGO Media, you will be charged a Pay-As-You-Go Full\n\t\tFare (“PAYGO\n\t\tFull Fare”).\n\t\tHowever, if you are registered as part of a Reduced Fare Program,\n\t\tdefined in Section 7 herein, you may link PAYGO Media to your\n\t\tReduced Fare Transit Account to be charged the Reduced Fare. The\n\t\tfirst time that you use a new PAYGO Media, PATH may attempt to\n\t\tauthorize payment for a nominal amount immediately. If the\n\t\tauthorization is declined, the PAYGO Media will be blocked, and\n\t\tsubsequent usage will be declined. A chargeback issued against a\n\t\tPAYGO account will result in the automatic blocking of the PAYGO\n\t\tMedia. The PAYGO Media will not be able to be used until it is\n\t\tmanually unblocked by PATH. PATH may aggregate transactions rather\n\t\tthan charging you for each individual ride or may charge a\n\t\ttemporary hold that will eventually be superseded by the aggregated\n\t\ttotal. While PAYGO transactions may be aggregated together on your\n\t\tcard statement, for registered PAYGO Media, individual transactions\n\t\tcan be viewed in your TAPP Customer Account.
\n\t\tPayment\n\t\tfor Multiple Riders.\n\t\t You may use your TAPP Payment Method to pay for you and additional\n\t\tpersons riding with you on PATH within five (5) minutes of your\n\t\tfirst tap. Your Transit Commuter Benefit stored value cannot be\n\t\tused to pay fares for additional riders. After five (5) minutes\n\t\tfrom your first tap, you cannot use your TAPP Payment Method at the\n\t\tsame station for eighteen (18) minutes. PATH reserves the right to\n\t\tmodify its policy for payment for multiple riders. Additional\n\t\tdetails are available on the Website.
\n\t\tTAPP\n\t\tCard Inactivity and Dormancy Fee.\n\t\t An inactive Transit Account is defined as a Transit Account with\n\t\tno use or sale transactions in 730 days. For inactive Transit\n\t\tAccounts associated with a TAPP Card, following 730 days of\n\t\tinactivity, a dormancy fee of $5 per month of stored value,\n\t\texcluding Transit Commuter Benefits stored value, may be deducted\n\t\tfrom any remaining stored value until the balance is reduced to\n\t\tzero. If the stored value in the Transit Account is less than the\n\t\tdormancy fee, the remaining value in your Transit Account will be\n\t\treduced to zero. You can stop the monthly deduction of the dormancy\n\t\tfee at any time with a single use of the TAPP Card for transit or\n\t\tby adding value to your TAPP Card. If you have registered your\n\t\tTransit Account to a TAPP Customer Account and provided contact\n\t\tinformation, you will be sent a warning notice to the email in the\n\t\tTAPP Customer Account prior to the initial assessment of the\n\t\tdormancy fee to inform you that a dormancy fee will soon be charged\n\t\tif your Transit Account remains inactive.
\n\t\tExpiration\n\t\tof Products.\n\t\t The expiration dates of products vary by product. Unused trips on\n\t\tmulti-trip products will expire after a set time period after\n\t\tpurchase. PATH reserves the right to modify the expiration of\n\t\tproducts. Details on specific expiration dates by product are\n\t\tavailable at\n\t\thttps://www.panynj.gov/path/en/fares.html.

\n5.\tTAPP\nCard Funding Requirements.\n\n

\n\tFunding\n\tSources.\n\t If you have a registered TAPP Customer Account, you can set\n\tup funding sources that can be used to fund purchases made on\n\tTransit Accounts. Funding\n\tsources may include credit card, debit card, or bank account or\n\tstored value. For certain purchases, you may use up to two funding\n\tsources when purchasing stored value or products. The ability to use\n\ttwo funding sources may vary by transaction amount and sales\n\tchannel. Funding sources can be used for one-time purchases or\n\tfuture use. Funding sources for future use can be added to your\n\tTransit Account via the Website. You are unable to add funding\n\tsources to your Transit Account by contacting PATH TAPP Customer\n\tService. You\n\tcan save up to ten (10) funding sources. PATH may limit the number\n\tof funding sources by type. Multiple denials of a funding source may\n\tresult in a disallowance of your ability to use that funding source.
\n\tMinimum\n\tBalance.\n\t You must have a minimum balance in your Transit Account in order to\n\tuse your TAPP Card for travel. Unless you have a multi-trip product\n\tin your Transit Account, the minimum balance is the cost of a single\n\ttrip as\n\testablished in the current\n\tfares and fare policies related to the TAPP Services found here:\n\thttps://www.panynj.gov/path/en/fares.html.\n\tThe\n\tTAPP Card will be declined if the combined stored value balance in\n\tthe Transit Account stored is negative or below the minimum balance\n\trequired\n\tto travel. The combined stored value balance includes stored value\n\tand Transit\n\tCommuter Benefits stored value, as defined in “TAPP Fare Products”\n\therein.\n\tTo use the TAPP Card, you will need to load stored value until\n\tthe Transit Account stored value balance is at least\n\tthe\n\tminimum balance required to travel, or the balance is at least $0.00\n\tand another valid product is available for use in your Transit\n\tAccount.
\n\tMinimum\n\tLoad.\n\t PATH may require a minimum add value amount when you acquire or\n\treload a TAPP Card. Partial stored value reloads that do not bring\n\tthe combined Transit Account stored value balance to $0.00 or above\n\tmay not be allowed.
\n\tMaximum\n\tStored Value.\n\t The maximum allowed Transit Account balance is $500.00, including\n\tTransit Commuter Benefits stored value. If you try to load value\n\tthat causes the balance to exceed $500.00, the transaction or order\n\twill be declined and will not be processed. You are responsible for\n\tknowing your balance.
\n\tLimit\n\ton the Number of Products in a Transit Account.\n\t PATH may limit the total number of multi-trip products that you can\n\tload into a Transit Account and in a transaction. \n\t
\n\tTransit\n\tCommuter Benefits.\n\t The TAPP Services allows you to purchase transit fare products with\n\tsubsidized or pre-tax funds as allowed by IRS Code Section 132.\n\tThese funds are added to your Transit Account as Transit Commuter\n\tBenefits stored value in order to ensure the funds are kept separate\n\tfrom other stored value funds you may load into your Transit\n\tAccount. When Transit Commuter Benefits stored value is loaded into\n\tyour Transit Account, you can use that value to purchase multi-trip\n\tproducts or use as stored value to pay an individual fare. Your\n\tparticipation in your employer's “Transit\n\tCommuter Benefits Program”\n\tand your use of Transit Commuter Benefits Program dollars is subject\n\tto certain laws, rules, and regulations including IRS Code Section\n\t132(f). PATH disclaims any and all liability for the failure of you\n\tor your employer to follow any and all laws, rules or regulations\n\tthat govern your Transit Commuter Benefits Program dollars and/or\n\tyour employer's Transit Commuter Benefits Program. Your pre-tax\n\tpayroll funds may only be used to pay for rides you take to and from\n\twork and work-related purposes. As such, sharing your TAPP Payment\n\tMethod associated with your Transit Commuter Benefits is strictly\n\tprohibited. PATH reserves the right to suspend your account for\n\tmisuse of Transit Commuter Benefits Program funds or to take any\n\tother appropriate action. You may only discontinue participation in\n\ta Transit Commuter Benefits Program through your employer. If there\n\tis remaining value in your Transit Account, it will continue to be\n\tavailable to you for transit. PATH cannot issue refunds of Transit\n\tCommuter Benefits stored value under any circumstance. It is your\n\tresponsibility to apply for a refund from your employer or your\n\temployer's third-party administrator in accordance with your\n\temployer's policy and applicable law.

\n\t\tWhen\n\t\tPATH may Block Access to your TAPP Services.\n\t\t PATH may temporarily or permanently block your access to the TAPP\n\t\tServices, in certain circumstances, including:
\n\t\t
1. \n\t\t\tTemporary\n\t\t\tBlock.\n\t\t\t PATH may temporarily\n\t\t\tblock your use of a specific TAPP Payment Method to access the\n\t\t\tTAPP Services if: (i) such registered TAPP Card is reported to\n\t\t\tPATH as lost, stolen, or damaged; (ii) there are insufficient\n\t\t\tfunds associated with the TAPP Payment Method, and additional\n\t\t\tfunds have not yet been cleared; (iii) there is suspicion of\n\t\t\tfraudulent or other illegal activity in connection with the use of\n\t\t\tsuch TAPP Payment Method; (iv) TAPP Payment Method or the funding\n\t\t\tsource associated with such TAPP Payment Method is declined by the\n\t\t\tﬁnancial institution when PATH submits the charge to such\n\t\t\tfinancial institution or (v) for any reason at PATH’s sole\n\t\t\tdiscretion; and
2. \n\t\t\tPermanent\n\t\t\tBlock.\n\t\t\t PATH may permanently block\n\t\t\tyour use of a specific TAPP Payment Method to access the TAPP\n\t\t\tServices if: (i) there is verified fraudulent or other illegal\n\t\t\tactivity in connection with the use of such TAPP Payment Method;\n\t\t\t(ii) such TAPP Payment Method is reported stolen to PATH; (iii)\n\t\t\tthere is use of a Reduced\n\t\t\tFare TAPP Payment Method by someone other than the person\n\t\t\tidentified on the Reduced Fare Program application, or\n\t\t\t(iv) for any reason at PATH’s sole discretion.
\n\t\t
\n\t\tHow\n\t\tto Remove a Temporary Block on Your TAPP Payment Method.\n\t\t After you have resolved any issues with your TAPP Payment Method,\n\t\ta temporary block may be removed, if possible, by contacting PATH\n\t\tTAPP Customer\n\t\tService. In some instances, a temporary block may be removed in\n\t\tyour TAPP Customer Account on the Website.

\n\tAutomatic\n\tReload.
\n\t
1. \n\t\tAutomatic\n\t\tReload of Transit Value.\n\t\t If you have a registered TAPP Customer Account and valid funding\n\t\tsource(s) on file, you can set up your Transit Accounts for\n\t\tauto-reload. By setting up auto-reload, you authorize PATH to\n\t\tautomatically reload stored value or a product to your Transit\n\t\tAccount by means of a credit or debit card or through an Automated\n\t\tClearing House (ACH) transfer whenever the Transit Account’s\n\t\tstored value balance falls below a pre-defined amount as specified\n\t\ton the Website. PATH may require a minimum add value amount for\n\t\tauto-reload as specified on the Website. The maximum amount of\n\t\tstored value that can be into a Transit Account via auto-reload is\n\t\tas defined in Section 5(d) entitled “Maximum Stored Value”. To\n\t\tset up auto-reload for a product, a product of that type must be\n\t\talready loaded into the Transit Account. For products, the amount\n\t\tcharged to the funding source will be based on the price in effect\n\t\tat the time of auto-reload. You can enable, cancel, or modify your\n\t\tauto-reload via the Website or by contacting PATH TAPP Customer\n\t\tService if you have a registered TAPP Customer Account and valid\n\t\tfunding source(s) on file.
2. \n\t\tAutomatic\n\t\tReload Funding Sources.\n\t\t Auto-reloads will only use your selected funding source(s) to make\n\t\tthe purchase. You may use up to two funding sources in the Transit\n\t\tAccount: a primary funding source and a secondary funding source.\n\t\tTransit Commuter Benefits stored value may be combined with either\n\t\ta credit or debit card or an ACH transfer to provide full funding\n\t\tfor the auto-reload.\n\t\tThe sources of funds will be selected by you during auto-reload\n\t\tsetup. Your primary funding source will be debited the specified\n\t\tamount with the secondary funding source charged with the remaining\n\t\tamount. The stored value or product will be loaded into the Transit\n\t\tAccount after the payment transaction is authorized or the payment\n\t\trequest (i.e., ACH) is credited successfully. \n\t\t
3. \n\t\tAutomatic\n\t\tReload Authorization.\n\t\t By setting up threshold auto-reload, you agree to: (i) ensure that\n\t\tall information provided to PATH is true, accurate, and complete;\n\t\t(ii) provide valid funding sources for auto-reload transactions;\n\t\t(iii) authorize PATH to charge your specified funding sources to\n\t\tpurchase the specified stored value amount or product; (iv)\n\t\tauthorize PATH to contact all the relevant parties to verify the\n\t\tinformation; and (v) promptly notify PATH of any changes to your\n\t\tname, address, telephone numbers, or funding source information.
4. \n\t\tTermination\n\t\tof Automatic Reload.\n\t\t You may request to terminate auto-reload at any time via the\n\t\tWebsite or by contacting PATH TAPP Customer Service. If the Transit\n\t\tAccount balance reaches an auto-reload threshold identified before\n\t\tthe auto-reload termination process is completed, the Transit\n\t\tAccount will continue to auto-reload the pre-specified stored value\n\t\tor product, and you will be liable for payment. \n\t\t
5. \n\t\tAutomatic\n\t\tReload Funding Source Declined.\n\t\t PATH reserves the right to assess fees and penalties when an\n\t\tauto-reload funding source associated with the Transit Account is\n\t\tdeclined (see also Section 8(d)).
6. \n\t\tRight\n\t\tto Decline Request to Set Up Automatic Reload.\n\t\t PATH reserves the right to decline a request to set up a Transit\n\t\tAccount for auto-reload or to accept an alternative payment (bank\n\t\tor credit card) source in order to prevent fraudulent use or abuse\n\t\tof auto-reload features and benefits.
\n\t
\n\tReduced\n\tFare Program.\n\t\n\t
\n\t
1. \n\t\tReduced\n\t\tFare Rider Classification.\n\t\t Registered users 65 years of age and older or with a qualifying\n\t\tdisability may be eligible to pay a discounted fare (“Reduced\n\t\tFare”) for the TAPP\n\t\tServices upon proof and approval of eligibility as provided in this\n\t\tSection. Additional information on Reduced Fare eligibility can be\n\t\tfound on the Website. In order to pay the Reduced Fare, you must be\n\t\tcertified by PATH through the Reduced Fare Program application\n\t\tprocess.
2. \n\t\tReduced\n\t\tFare Program Application.\n\t\t If you are eligible for the Reduced Fare Program, you are required\n\t\tto submit to PATH for approval a Reduced Fare Program application\n\t\tand any required documentation to prove eligibility. \n\t\t
  \n\t\t
  1. \n\t\t\tYou\n\t\t\tmay obtain the Reduced Fare Program application using any of the\n\t\t\tfollowing methods:
  \n\t
\n

\n\t\t\t\t\tonline\n\t\t\t\t\tby visiting https://www.tappandride.com/faq/RF;
\n\t\t\t\t\tin\n\t\t\t\t\tperson at the Reduced Fare Application Center located on the\n\t\t\t\t\tconcourse level at Journal Square PATH Station, 1 PATH Plaza,\n\t\t\t\t\tJersey City, NJ 07306; or \n\t\t\t\t\t
\n\t\t\t\t\tby\n\t\t\t\t\tcontacting PATH TAPP Customer Service as provided in Section 22\n\t\t\t\t\tbelow. \n\t\t\t\t\t

\n\t\t\tYou\n\t\t\tmay submit your Reduced Fare Program application through either of\n\t\t\tthe following methods:

\n\tmailing\n\tit to: Port Authority Trans-Hudson Corporation, PATH TAPP Customer\n\tService Center, P.O. Box 6300, Jersey City, NJ 07306; or
\n\tsubmitting\n\tit in person at the Reduced Fare Application Center. \n\t

\n\t\t\tYou\n\t\t\tmay schedule an in-person appointment to submit the application at\n\t\t\tthe Reduced Fare Application Center or another PATH Station by\n\t\t\tvisiting panynj.gov/PATH_RFApplication\n\t\t\tor calling the PATH TAPP Customer Service at 1-800-234-PATH\n\t\t\t(7284). \n\t\t\t
\n\t\t\tYou\n\t\t\tmust have a registered TAPP Customer Account prior to applying for\n\t\t\tthe Reduced Fare Program. Any information falsely presented on\n\t\t\tyour Reduced Fare Program application may result in prosecution to\n\t\t\tthe fullest extent allowable under the law. Once your Reduced Fare\n\t\t\tProgram application is approved by PATH, you will be classified as\n\t\t\ta “Reduced Fare Rider”.

\n\t\tReduced\n\t\tFare Application Center.\n\t\t A PATH customer service center for Reduced Fare Program applicants\n\t\tand users (“Reduced\n\t\tFare Application Center”)\n\t\tis located on the concourse level at Journal Square PATH Station, 1\n\t\tPATH Plaza, Jersey City, NJ 07306. For additional information on\n\t\thow to access the Reduced Fare Application Center and hours of\n\t\toperations, please visit: https://www.tappandride.com/faq/RF.
\n\t\tReduced\n\t\tFare Recertification and Loss of Eligibility.\n\t\t Reduced Fare eligibility is valid for up to four years and varies\n\t\tby the type of Reduced Fare Rider classification. Eligibility for\n\t\tusers 65 years of age and older expires after four years and is\n\t\trenewable. Eligibility for users with a qualifying disability is\n\t\tvalid for the duration of the disability, as evidenced by\n\t\tdocumentation provided, but must be renewed every four years or if\n\t\ttemporary qualifying disability continues. You may find the\n\t\texpiration date of your Reduced Fare eligibility by logging into\n\t\tyour TAPP Customer Account or contacting PATH TAPP Customer\n\t\tService. PATH will notify you prior to expiration using the email\n\t\ton file. The primary method of contact will be email, but PATH may\n\t\tcontact you by other methods. It is the responsibility of the\n\t\tReduced Fare Rider to recertify prior to the expiration of their\n\t\tReduced Fare eligibility. Additionally, any status change that\n\t\twould result in a loss of eligibility must be reported immediately\n\t\tto PATH. For riders with qualifying disabilities, the Reduced Fare\n\t\tProgram benefit is valid only if you are disabled as stated on your\n\t\tapplication. If at any time you are no longer disabled as\n\t\tdescribed, your eligibility for the Reduced Fare Program\n\t\tautomatically ceases and you will no longer be permitted to use the\n\t\tReduced Fare benefit. PATH reserves the right to include additional\n\t\teligibility criteria for the Reduced Fare Program in the future.\n\t\tUpon expiration of Reduced Fare eligibility, the rider\n\t\tclassification will default to Full Fare. Additional information on\n\t\tthe Reduced Fare recertification process can be found on the\n\t\tWebsite.
\n\t\tReduced\n\t\tFare TAPP Payment Method.\n\t\t A Reduced Fare Rider can use\n\t\ta PATH-issued Reduced Fare TAPP Card or link\n\t\tPAYGO Media to a Reduced Fare Transit Account. Reduced Fare Riders\n\t\tare only able to link one payment method at a given time. The\n\t\tReduced Fare Rider may switch the preferred TAPP Payment Method by\n\t\tcontacting PATH TAPP Customer Service. PATH may limit the number of\n\t\ttimes that you can switch the preferred TAPP Payment Method.\n\t\tReduced Fare TAPP Payment Methods are registered, non-transferable,\n\t\tand can be used only by the person identified on the Reduced Fare\n\t\tProgram application. Violation of these rules may result suspension\n\t\tof the Reduced Fare Rider’s privileges under the Reduced Fare\n\t\tProgram. PATH also reserves the right to prosecute misuse to the\n\t\tfullest extent under the law.

\n\tFees.
\n\t
1. \n\t\tMedia\n\t\tFees.\n\t\t PATH\n\t\treserves the right to assess fare media fees\n\t\tfor TAPP Cards.
2. \n\t\tReplacement\n\t\tMedia and Balance Restoration Fees.\n\t\t PATH reserves the right to impose fees for replacement media and\n\t\tfor balance restoration.
3. \n\t\tShipping\n\t\tFees.\n\t\t PATH reserves the right to assess shipping fees\n\t\tfor TAPP Cards.
4. \n\t\tDeclined\n\t\tAutomatic Reload Fees.\n\t\t PATH reserves the right to assess fees and penalties when an\n\t\tauto-reload funding source associated with the Transit Account is\n\t\tdeclined.
5. \n\t\tInactivity\n\t\tand Dormancy Fees.\n\t\t A Transit Account associated with a TAPP Card with no use or sale\n\t\ttransactions in 730 days may be subject to an inactivity or\n\t\tdormancy fee as described in Section 4 entitled "TAPP\n\t\tProducts”.
6. \n\t\tDeregistration\n\t\tFees.\n\t\t PATH reserves the right to impose fees for deregistering TAPP\n\t\tCustomer Accounts and Transit Accounts.
7. \n\t\tRefund\n\t\tFees.\n\t\t PATH reserves the right to impose a minimum fee of $5.00 in the\n\t\tevent that any refund is issued.
8. \n\t\tWaived\n\t\tFees.\n\t\t PATH reserves the right to waive any of the above fees or apply\n\t\tstored value credit.
9. \n\t\tNon-Refundability.\n\t\t Fees are non-refundable.
\n\t
\n\tFare\n\tEnforcement.\n\t Users\n\tmust present their TAPP Payment Method for inspection by authorized\n\tPATH/Port Authority officials upon request. PATH-issued TAPP Cards\n\tmay be confiscated for misuse. Use of Reduced Fare TAPP Payment\n\tMethod by someone other than the person identified on the Reduced\n\tFare Program application may result in confiscation of the Reduced\n\tFare TAPP Card or suspension of the Reduced Fare Rider’s\n\tprivileges under the Reduced Fare Program. PATH also reserves the\n\tright to prosecute misuse to the fullest extent under the law.
\n\tIntellectual\n\tProperty.\n\t The\n\tterm "Intellectual\n\tProperty Rights"\n\tmeans any rights (whether owned or licensed,\n\tby either PATH or you) existing\n\tnow or in the future under patent law, copyright law, trademark law,\n\tdata and database protection law, trade secret law, and any and all\n\tsimilar proprietary rights. The term "Intellectual Property\n\tRights" means those rights as they exist as of the Effective\n\tDate of these TAPP Terms of Service, and all such rights\n\tsubsequently acquired.\n\tAs between you and PATH, all information, software,\n\tartwork, text, video, audio, pictures, logos, and other content\n\tavailable on or through the TAPP Services (except for User Content,\n\tas defined in Section 12 entitled “User Content”), including all\n\tassociated Intellectual Property Rights (collectively,\n\tthe\n\t“TAPP\n\tServices\n\tContent”),\n\tis\n\tthe\n\tproperty\n\tof\n\tPATH\n\tor\n\tits\n\tlicensors,\n\tis\n\tprotected by copyright and other intellectual property laws, or is\n\tincluded based on principles of “fair use”. PATH\n\tand\n\tits licensors retain all rights with respect to TAPP Services\n\tContent except those expressly granted to you in Section 11 entitled\n\t“Limited Grant of Rights to You”. Port\n\tAuthority’s and PATH’s\n\tnames\n\tand logos, the TAPP name and logo, “Total Access PATH Payment”,\n\tand other trademarks, service marks, and logos used by the Port\n\tAuthority or PATH,\n\tand any proprietary product or service names contained in the\n\tWebsite are protected by copyright\n\tor\n\tare\n\ttrademarks\n\tof\n\tthe Port Authority or PATH\n\tand\n\tmay\n\tnot\n\tbe\n\tcopied,\n\timitated\n\tor\n\tused,\n\tin\n\twhole or in part, without PATH’s prior written permission.\n\tThird-party trademarks that appear in connection with the TAPP\n\tServices are the property of their respective owners. You agree not\n\tto duplicate, publish, display, distribute, modify, or create\n\tderivative works from the TAPP Services Content, or other material\n\tdisplayed in connection with the TAPP Services, without the express\n\twritten permission of PATH.
\n\tLimited\n\tGrant of Rights to You.\n\t Provided that you comply with these TAPP Terms of Service, PATH\n\tgrants you the limited right to access the TAPP Services in order\n\tto: \n\t

\n(i)\nlearn more about the TAPP Services and PATH; \n

\n(ii)\ncreate a TAPP Customer\nAccount;\n\n

\n(iii)\nregister for email or text notiﬁcations and alerts and other\nmaterials PATH\nmay\nmake available from time to time; \n

\n(iv)\nsubmit inquiries and User Content (defined in Section 12(a) below) to\nPATH; \n

\n(v)\nparticipate in and receive those TAPP Services that PATH makes\navailable to you; \n

\n(vi)\naccess other information that PATH makes available through the TAPP\nServices; and \n

\n(vii)\ndownload and print pages from the Website, provided that:

\n(a)\nyou, and anyone with whom you share the printouts, use the printouts\nfor your personal use, and \n

\n(b)\nyou do not\nalter\nany\ncopyright,\ntrademark,\nor\nother\nproprietary\nnotices\nas\nthey\nappear\non\nthe\nprintouts.

\nThe\nabove subsections (i)-(vii) are collectively referred to as the\n“Permitted\nUses”.\n\n

\nApart\nfrom the Permitted Uses, you shall not use copy, modify, distribute,\nsell, duplicate, create derivative works, access or otherwise use the\nTAPP Services or any materials that PATH has made available via the\nTAPP Services, or reverse engineer or attempt to extract the source\ncode of certain TAPP software.\nThis\ngrant\nof\nrights\nin\nthe\nPermitted\nUses\nis\nfor\nthe\nsole\npurpose\nof\nyour\nenjoyment\nof the TAPP Services and is revocable at any time by PATH\nfor\nactual or suspected violation of these TAPP Terms of Service or the\nTAPP Privacy Policy.

\n\tUser\n\tContent.
\n\t
1. \n\t\tPATH\n\t\tRights in User Content.\n\t\t Your feedback and participation are\n\t\timportant\n\t\tto\n\t\tPATH. With respect to any content you submit to PATH or otherwise\n\t\tmake available for public posting (including through social media\n\t\tchannels), such as comments,\n\t\tsuggestions,\n\t\tpictures,\n\t\tvideos,\n\t\tand\n\t\tother\n\t\tcontent\n\t\t(collectively,\n\t\t“User\n\t\tContent”),\n\t\tyou grant PATH a non-exclusive, perpetual, worldwide, royalty-free,\n\t\ttransferable license to copy, modify, distribute, publicly display,\n\t\tperform, and otherwise\n\t\tuse\n\t\tthe\n\t\tUser\n\t\tContent\n\t\tin\n\t\tany\n\t\tmanner\n\t\tand\n\t\tin\n\t\tany\n\t\tlocation,\n\t\tchannel,\n\t\tor\n\t\tmedium (collectively, the “Usage\n\t\tRights”),\n\t\tall without compensation or attribution to you and for so long as\n\t\tPATH deems warranted. In addition, you authorize PATH to grant some\n\t\tor all of the Usage Rights to any third party.
2. \n\t\tPermission\n\t\tfor User Content.\n\t\t By providing User Content, you\n\t\trepresent and warrant that you own such User Content (including any\n\t\tcopyright and other intellectual\n\t\tproperty\n\t\trights\n\t\ttherein),\n\t\tor\n\t\tthat\n\t\tyou\n\t\thave\n\t\tobtained\n\t\tsufficient\n\t\tauthority\n\t\tand right in and to the User Content in order to provide the Usage\n\t\tRights. For example, by sending PATH a testimonial of your\n\t\texperience with the PATH transportation\n\t\tnetwork\n\t\talong\n\t\twith\n\t\ta\n\t\tphoto\n\t\tof\n\t\tthat\n\t\texperience,\n\t\tyou\n\t\trepresent\n\t\tand\n\t\twarrant to PATH that you have obtained the necessary permission\n\t\tfrom anyone appearing in the photograph to grant PATH the Usage\n\t\tRights.
3. \n\t\tUser\n\t\tContent that Includes Personal Information.\n\t\t If you provide User Content for public posting or\n\t\totherwise post User Content via the TAPP Services, then PATH will\n\t\ttreat such User Content as non-confidential and non-proprietary to\n\t\tyou. User Content that you provide may, once published, be publicly\n\t\tavailable to anyone.\n\t\tAlthough\n\t\tPATH may review User Content prior to using it, PATH makes no\n\t\trepresentations or warranties regarding any User Content or PATH's\n\t\treview\n\t\tof\n\t\tsuch\n\t\tUser\n\t\tContent.\n\t\tIn\n\t\taddition,\n\t\tany\n\t\tPersonal\n\t\tInformation\n\t\t(as defined in the TAPP Privacy Policy) that\n\t\tis\n\t\tincluded in User Content may be posted on the Website or otherwise\n\t\tused and may be made publicly available. For example, you may\n\t\tinclude your name, mailing address, and email address in one of\n\t\tPATH's social media channels. This information will be publicly\n\t\tavailable.\n\t\tAs\n\t\tsuch, please use discretion when including Personal Information and\n\t\tother details in User Content that you provide to PATH.
4. \n\t\tRight\n\t\tto Decline User Content.\n\t\t PATH reserves the right to refuse\n\t\tto\n\t\tuse\n\t\t(or\n\t\tto\n\t\tdisable or remove) User Content that PATH concludes, in PATH’s\n\t\tsole discretion, violates these TAPP\n\t\tTerms\n\t\tof Service or the TAPP Privacy Policy, or is incompatible with the\n\t\tpurposes of the TAPP Services.
5. \n\t\tFreedom\n\t\tof Information Policy.\n\t\t The Port Authority and PATH respect the privacy of PATH's\n\t\tcustomers. Personal Information obtained in connection with the\n\t\tTAPP Services, the use of credit or debit cards, TAPP Cards, or the\n\t\tWebsite is governed by the TAPP Privacy Policy and will not be\n\t\tdisclosed to third parties without your consent, except as required\n\t\tby law or legal process including, but not limited to, a court\n\t\torder, or the Port Authority’s Freedom of Information Policy. The\n\t\tTAPP Services and the information collected in connection therewith\n\t\tmay be administered, operated, and maintained by the Port\n\t\tAuthority, PATH, their contractors, subcontractors and agents, and\n\t\ttheir respective employees. The Port Authority’s Freedom of\n\t\tInformation Policy can be found at:\n\t\thttps://www.panynj.gov/corporate/en/public-record-access.html.
\n\t
\n\tProhibited\n\tConduct.\n\t As a condition to your use of the TAPP Services, you\n\tagree not to use, allow others to use, or assist any other person or\n\tentity to use the TAPP\n\tServices\n\tif such\n\tuse\n\tconstitutes\n\t“Prohibited\n\tConduct”,\n\twhich\n\tshall\n\tinclude,\n\tbut\n\tnot\n\tbe\n\tlimited\n\tto,\n\tuse\n\tthat: \n\t

\n(i)\nviolates the\nRules\nand Regulations of the Port Authority Trans-Hudson System, which may\nbe found online at\nhttps://www.panynj.gov/path/en/rider-info.html;

\n(ii)\nviolates, infringes, or misappropriates another person’s\nintellectual property rights; or \n

\n(iii)\nviolates applicable law.

\n\tOverpayments\n\tand Refunds.\n\t\n\t
\n\t
1. \n\t\tOverpayment\n\t\tat TAPP Vending Machines.\n\t\t If you purchase a TAPP Card or product at a TAPP vending machine\n\t\tusing cash and do not have the exact amount due, overpayment will\n\t\tbe issued as change. If the vending machine is unable to issue\n\t\tchange, a receipt will print, and you must contact PATH TAPP\n\t\tCustomer Service using\n\t\tone of the methods set out in Section 22 entitled “How to Contact\n\t\tPATH TAPP Customer Service”.\n\t\tWhen\n\t\tsubmitting such a claim, you should be prepared to provide\n\t\tinformation regarding the basis for your request, which could\n\t\tinclude the receipt, device number and location of the TAPP\n\t\tequipment you used, the PATH transit route, and date and time of\n\t\tthe alleged occurrence. \n\t\tIf your claim is substantiated, the change owed will be issued in\n\t\tthe form of a stored value adjustment to your Transit Account. \n\t\t
2. \n\t\tAccount\n\t\tRefunds. Any request\n\t\tfor overpayment reconciliation or\n\t\trefund must\n\t\tbe\n\t\tsubmitted\n\t\tby\n\t\tyou\n\t\tto\n\t\tPATH\n\t\tTAPP Customer\n\t\tService\n\t\tusing one of the methods set out in Section 22 entitled “How to\n\t\tContact PATH TAPP Customer Service”. In general, PATH does not\n\t\tissue refunds. However, in rare circumstances, PATH reserves the\n\t\tright to apply a Transit Account credit. When submitting such a\n\t\trequest, you should be prepared to provide information regarding\n\t\tthe basis for your request,\n\t\twhich\n\t\tcould\n\t\tinclude\n\t\tthe\n\t\tdevice number and location\n\t\tof\n\t\tthe\n\t\tTAPP\n\t\tequipment\n\t\tyou\n\t\tused,\n\t\tthe\n\t\tPATH\n\t\ttransit route, and date and time of the alleged occurrence. If you\n\t\trequest a refund or adjustment, you may be required to provide your\n\t\tcontact information.\n\t\tAll\n\t\tother refund requests are governed by the fare policies described\n\t\tin Section 2(a) entitled “PATH Transit Fares”.
\n\t
\n\tLost,\n\tStolen, or Damaged Card or Device Linked to a TAPP Customer Account.
\n\t
1. \n\t\tLost,\n\t\tStolen, or Damaged TAPP Payment Method.\n\t\t It is important that you report immediately any lost,\n\t\tstolen, or damaged TAPP Payment Method(s) to PATH and, if\n\t\tapplicable, the\n\t\tcard\n\t\tissuer.\n\t\tYou\n\t\tcan\n\t\ta\n\t\treport\n\t\ta lost, stolen, or damaged TAPP Payment Method\n\t\tto\n\t\tPATH via the Website or\n\t\tby\n\t\tcalling PATH TAPP Customer Service. Once you notify PATH that your\n\t\tTAPP Payment Method is lost, stolen, or damaged, PATH will block\n\t\tthis TAPP Payment Method from use with the TAPP Fare Payment\n\t\tSystem. Your TAPP Payment Method may continue to be charged for\n\t\ttaps made at TAPP Fare Payment System readers until PATH receives\n\t\tyour notice that your card is lost, stolen, or damaged and PATH\n\t\tblocks your card. For\n\t\tregistered TAPP Cards, the\n\t\tbalance in your Transit Account is protected only after you report\n\t\tthe loss or damage to PATH and PATH receives your notice. If you\n\t\tlater find the TAPP Payment Method that has not been permanently\n\t\tblocked, you may unblock the TAPP Payment Method by contacting PATH\n\t\tTAPP Customer Service and continue to use it. In some instances, a\n\t\ttemporary block may be removed in your TAPP Customer Account on the\n\t\tWebsite. However, the expiration date of any active or inactive\n\t\tproduct would not have been paused. You are responsible for\n\t\tnotifying your credit or debit bank card provider regarding lost or\n\t\tstolen cards, and your mobile provider regarding lost or stolen\n\t\tmobile devices.
2. \n\t\tDefective\n\t\tTAPP Cards.\n\t\t You shall not alter or interfere with the graphic or data of a\n\t\tTAPP Card and shall take care to ensure that it is not interfered\n\t\tor tampered with. TAPP Cards that have been visibly altered will be\n\t\tconsidered damaged and not defective. A TAPP Card that has not been\n\t\tdamaged and becomes inoperable within ninety (90) days after\n\t\tissuance will be replaced by PATH at no charge to you upon\n\t\tpresentation to PATH. In addition, the trips remaining on the\n\t\tmalfunctioning TAPP Card may be transferred to the replacement TAPP\n\t\tCard, if the malfunctioning TAPP Card, as applicable, can be\n\t\tidentified by the serial number imprinted on the card or by TAPP\n\t\tCustomer Account or Transit Account. In some instances, PATH may\n\t\telect to replace unused trips on a malfunctioning TAPP Card by\n\t\tother fare media. Determination that a malfunction is due to a\n\t\tmanufacturer's defect shall be made solely by PATH, and such\n\t\tdetermination is final and uncontestable. PATH may ask you to\n\t\tverify your identity. You must present the defective TAPP Card to\n\t\tPATH. The defective TAPP Card will not be returned to you and will\n\t\tbe made inoperable. Due to the sensitive electronic components\n\t\tcontained in TAPP Cards, you are warned:
  \n\t\t
  1. \n\t\t\tDO\n\t\t\tNOT PUNCH HOLES IN YOUR CARD \n\t\t\t
  2. \n\t\t\tDO\n\t\t\tNOT BEND, TWIST, OR FOLD YOUR CARD \n\t\t\t
  \n\t\t
3. \n\t\tReplacement\n\t\tof a TAPP Card.\n\t\t If you have a TAPP Customer Account, you may replace a TAPP Card\n\t\tlinked to your TAPP Customer Account via the Website or by\n\t\tcontacting PATH TAPP Customer Service. As part of the replacement,\n\t\tthe replaced TAPP Card will be removed, and you will no longer be\n\t\table to use it. You may replace the TAPP Card by:
  \n\t\t
  1. \n\t\t\tadding\n\t\t\tanother TAPP Payment Method to the Transit Account associated with\n\t\t\tthe replaced TAPP Card; \n\t\t\t
  2. \n\t\t\tordering\n\t\t\ta new TAPP Card; or \n\t\t\t
  3. \n\t\t\ttransferring\n\t\t\tthe stored value balance and products to another Transit Account\n\t\t\tin the TAPP Customer Account. \n\t\t\t
  \n\t
\n

\nThe\nreplacement options may be constrained by whether you are replacing\nthe TAPP Card via the Website or contacting PATH TAPP Customer\nService. Ordering a new TAPP Card may require the creation of new\nTransit Account in the TAPP Customer Account. The ability to add an\nunregistered TAPP Card to the Transit Account or to transfer the\nstored value balance to another Transit Account may be constrained by\nthe combined stored value balance. The\ncombined stored value balance includes stored value and Transit\nCommuter Benefits stored value.\nIf\nthe combined stored value balance for Transit Account associated with\nthe TAPP Card has a negative balance, the TAPP Card may not be\nreplaced until the Transit Account stored value balance is $0.00 or\nabove.

\n\t\tTransferring\n\t\tStored Value or Products.\n\t\t If you have a TAPP Customer Account, you can transfer stored value\n\t\tand products between Transit Accounts linked to your TAPP Customer\n\t\tAccount. To transfer stored value or products, both Transit\n\t\tAccounts must be associated with the same TAPP Customer Account.\n\t\tWhen transferring a product, the product will transfer as-is\n\t\twithout changing the number of trips remaining for trip products or\n\t\texpiration date. If there are active products in both Transit\n\t\tAccounts, the active\n\t\tproduct in the Transit Account to which the product is transferred\n\t\twill be used first until it expires or all remaining trips are used\n\t\ton the product. If\n\t\tthe combined stored value in the two Transit Accounts exceeds the\n\t\tmaximum allowed Transit Account balance, the transfer will be\n\t\tdeclined. The\n\t\tcombined stored value balance includes stored value and Transit\n\t\tCommuter Benefits stored value.
\n\t\tFees.\n\t\tPATH reserves the right to impose fees for replacement media and\n\t\tfor balance restoration (see Section 8(b)).

\n\tThird-Party\n\tSites and Platforms.
\n\t
1. \n\t\tThird-Party\n\t\tMaterials and Websites.\n\t\t The Website may\n\t\tcontain links to websites, applications, social media platforms,\n\t\tsearch engines, or other products\n\t\tor\n\t\tservices\n\t\toperated\n\t\tby\n\t\tthird\n\t\tparties\n\t\t(the\n\t\t"Third-Party\n\t\tServices").\n\t\tFor\n\t\texample, many mobile apps that the Website contains\n\t\tare\n\t\tdeveloped and offered by third parties. PATH\n\t\tis\n\t\tnot responsible for, and does not endorse, any Third-Party Services\n\t\tor content available through any\n\t\tThird-Party\n\t\tServices, nor does PATH\n\t\twarrant\n\t\tthat\n\t\tThird-Party\n\t\tServices\n\t\twill\n\t\tbe\n\t\tfree\n\t\tof\n\t\tcomputer\n\t\tviruses\n\t\tor other harmful code that can impact your computer or other\n\t\tweb-access device. If you access any Third-Party Service through\n\t\tthe Website, please be aware that you are doing so at your own\n\t\trisk. You are encouraged to review any Third-Party Service\n\t\tproviders' terms of service and privacy policies. The\n\t\tThird-Party Services’ applicable terms,\n\t\tand\n\t\tnot\n\t\tthese\n\t\tTAPP\n\t\tTerms\n\t\tof\n\t\tService\n\t\tor the\n\t\tTAPP\n\t\tPrivacy\n\t\tPolicy,\n\t\tare applicable to your use of Third-Party Services.
2. \n\t\tThird-Party\n\t\tPlatforms.\n\t\t The Website may integrate with third-party platforms, such as\n\t\tFacebook and Google (each, a “Third-Party\n\t\tPlatform”).\n\t\tIf you sign in to the Website through a Third-Party Platform, then\n\t\tyou authorize PATH to collect, store, and use any information that\n\t\tyou have agreed would be provided to the Third-Party Platform(s) by\n\t\tPATH, such as your name, profile picture, unique identifier, and\n\t\temail address. When you use a Third-Party Platform to interact with\n\t\tthe Website, you acknowledge and agree that the Third-Party\n\t\tPlatform may also have access to information about you and your use\n\t\tof the Website. PATH does not own any Third-Party Platform(s) and\n\t\tdoes not assume any responsibility or liability for any content,\n\t\topinions, or material available on or through the Third-Party\n\t\tPlatforms or for the information security and privacy practices of\n\t\tthe Third-Party Platform(s). Your use of any Third-Party\n\t\tPlatform(s) is at your own risk.
\n\t
\n\tDisclaimer\n\tof Endorsements; Information Accuracy; Disclaimer of Tax Advice.\n\t The information made available or\n\totherwise accessed through the TAPP Services (including, but not\n\tlimited to, User Content), is made without any endorsement of any\n\tkind by PATH. In addition, while PATH may review (and in many cases\n\tprovide) information via PATH's TAPP Services, PATH does not\n\trepresent or warrant that any such information is accurate or\n\ttimely. None of the information contained herein is intended to\n\tconfer tax advice and you are encouraged to consult a tax\n\tprofessional for guidance and interpretation of IRS laws and\n\tregulations.
\n\tWARRANTY\n\tDISCLAIMER.\n\t THE TAPP SERVICES AND CONTENT MADE AVAILABLE\n\tTHEREFROM ARE PROVIDED "AS IS", "AS\n\tAVAILABLE",\n\tAND\n\tWITHOUT WARRANTY OF\n\tANY\n\tKIND WHATSOEVER. YOU USE THE TAPP SERVICES\n\tAND\n\tCONTENT\n\tMADE\n\tAVAILABLE\n\tTHEREFROM\n\tAT\n\tYOUR\n\tOWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, PATH AND ITS\n\tLICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS,\n\tIMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED\n\tWARRANTIES OF TITLE, QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS\n\tFOR\n\tA\n\tPARTICULAR\n\tPURPOSE,\n\tACCURACY,\n\tAND\n\tNON-INFRINGEMENT,\n\tAS\n\tWELL AS WARRANTIES IMPLIED FROM\n\tA\n\tCOURSE\n\tOF DEALING OR COURSE OF PERFORMANCE. PATH\n\tAND\n\tITS LICENSORS DO NOT WARRANT THAT THE TAPP SERVICES WILL BE\n\tCONTINUOUS, PROMPT, UNINTERRUPTED, SECURE, OR ERROR-FREE. PATH AND\n\tITS LICENSORS SHALL BE SUBJECT TO NO LIABILITY FOR ANY ERRORS OR\n\tOMISSIONS, INCLUDING THE INACCURACY OF CONTENT, OR FOR\n\tANY\n\tDAMAGES OR LOSSES THAT\n\tYOU\n\tOR\n\tANY\n\tTHIRD-PARTY\n\tMAY INCUR AS\n\tA\n\tRESULT\n\tOF THE INTERRUPTION OR UNAVAILABILITY OF THE TAPP SERVICES. PATH\n\tAND\n\tITS LICENSORS\n\tASSUME\n\tNO RESPONSIBILITY, AND\n\tSHALL\n\tNOT\n\tBE\n\tLIABLE,\n\tFOR\n\tANY\n\tDAMAGES\n\tTO\n\tYOUR\n\tEQUIPMENT,\n\tDEVICES,\n\tOR OTHER PROPERTY\n\tARISING\n\tFROM YOUR USE OF THE TAPP SERVICES.
\n\tLIMITATION\n\tOF LIABILITY.\n\t NEITHER THE PORT AUTHORITY, PATH NOR ANY OF THEIR AFFILIATES,\n\tLICENSORS,\n\tCLIENTS, SUPPLIERS, ADVERTISERS OR SPONSORS, NOR ANY OF THEIR\n\tDIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, OR OTHER\n\tREPRESENTATIVES (COLLECTIVELY, THE "PATH\n\tRELEASEES"),\n\tARE\n\tOR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO\n\tANY\n\tTHIRD\n\tPARTY FOR\n\tANY\n\tDIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY,\n\tPUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES\n\tFOR LOSS OF BUSINESS, LOSS OF DATA, OR LOST PROFITS), UNDER\n\tANY\n\tTHEORY OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY\n\tARISING\n\tOUT OF OR RELATING\n\tIN\n\tANY\n\tWAY\n\tTO\n\tTHE\n\tTAPP\n\tSERVICES\n\tAND/OR\n\tMATERIALS\n\tCONTAINED\n\tON THE TAPP SERVICES, THIRD-PARTY PLATFORMS, THIRD-PARTY SERVICES,\n\tOR\n\tANY\n\tPRODUCTS\n\tOR\n\tSERVICES\n\tPURCHASED\n\tTHROUGH\n\tTHE\n\tTAPP\n\tSERVICES.\n\tWITHOUT LIMITING THE FOREGOING, EXCEPTING ONLY DAMAGES CAUSED BY THE\n\tGROSS negligence\n\tOF THE PATH RELEASEES,\n\tIN NO EVENT SHALL\n\tTHE\n\tPATH\n\tRELEASEES'\n\tAGGREGATE\n\tLIABILITY\n\tTO\n\tYOU\n\tFOR\n\tANY\n\tLOSS,\n\tDAMAGE,\n\tOR\n\tCLAIM\n\tRELATED\n\tTO\n\tOR\n\tARISING\n\tOUT\n\tOF\n\tTHE\n\tTAPP\n\tSERVICES\n\t(INCLUDING\n\tYOUR\n\tUSE\n\tOF\n\tTHE\n\tSAME)\n\tEXCEED ONE HUNDRED DOLLARS ($100.00).
\n\tIndemnification.\n\t You agree to indemnify,\n\tdefend,\n\tand\n\thold\n\tPATH\n\tand\n\tthe\n\tPATH\n\tReleasees\n\tharmless from and against any and all claims, damages, losses, costs\n\t(including reasonable attorneys' fees), other expenses or liability\n\trelating to, arising directly or indirectly out of or from: (i) your\n\tbreach of these TAPP\n\tTerms\n\tof Service; (ii) any allegation that User Content infringes or\n\totherwise violates a third-party's intellectual property rights or\n\tother rights; and (iii) your access to, or use of, the TAPP\n\tServices.
\n\tAdditional\n\tTerms.
\n\t
1. \n\t\tTAPP\n\t\tService Modifications.\n\t\t PATH expressly reserves the right to modify or\n\t\tdiscontinue any part of the TAPP Services, for any or no reason,\n\t\twithout notice,\n\t\tand\n\t\twithout\n\t\tliability\n\t\tto\n\t\tyou.\n\t\tPATH also\n\t\treserves\n\t\tthe\n\t\tright\n\t\tto\n\t\tblock\n\t\tyou\n\t\tfrom\n\t\taccessing the TAPP Services by using any technology available, such\n\t\tas blocking certain IP addresses or device numbers.
2. \n\t\tGoverning\n\t\tLaw; Venue.\n\t\t These TAPP Terms of Service and\n\t\tthe rights and obligations belonging to you and PATH, shall be\n\t\tconstrued and enforced in all respects in accordance with the laws\n\t\tof the State of New York, without regard to any jurisdiction's\n\t\tconﬂict of rules, laws or doctrines. Both you and\n\t\tPATH\n\t\tsubmit\n\t\tto\n\t\tthe\n\t\tpersonal\n\t\tjurisdiction\n\t\tof,\n\t\tand\n\t\tvenue\n\t\tin,\n\t\tthe\n\t\tNew\n\t\tYork\n\t\tSupreme\n\t\tCourt for the County of New York and/or the United States District\n\t\tCourt for the Southern District of New York.\n\t\tYou\n\t\tand\n\t\tPATH\n\t\tfurther\n\t\tagree that any cause of action at law or equity arising under these\n\t\tTAPP Terms\n\t\tof\n\t\tService\n\t\tor\n\t\trelating\n\t\tto\n\t\tthe\n\t\tTAPP\n\t\tServices\n\t\tshall\n\t\tbe determined under the laws of the State of New York, and further,\n\t\tany such action shall be brought in the courts as referenced above.\n\t\t\n\t\t
3. \n\t\tSeverability;\n\t\tWaiver; Assignment.\n\t\t The invalidity of\n\t\tany term(s) of these TAPP\n\t\tTerms\n\t\tof Service shall not affect any other term(s) of these TAPP Terms\n\t\tof Service, which shall remain in full force and effect. No\n\t\tfailure or delay by PATH in exercising any right, power, or\n\t\tprivilege hereunder shall operate as a waiver thereof, nor shall\n\t\tany single or partial exercise thereof preclude any other or\n\t\tfurther exercise thereof or the exercise of any right, power, or\n\t\tprivilege hereunder.\n\t\tThese\n\t\tTAPP\n\t\tTerms\n\t\tof\n\t\tService\n\t\tare\n\t\tpersonal to you. You may not assign these TAPP\n\t\tTerms\n\t\tof Service or any rights and licenses in these TAPP\n\t\tTerms\n\t\tof Service to another party. These TAPP Terms of Service may be\n\t\tassigned by PATH\n\t\twithout\n\t\trestriction.
4. \n\t\tConsent\n\t\tto Receive Electronic Communications.\n\t\t By using the TAPP Services, you\n\t\tagree to receive certain electronic communications from PATH,\n\t\twhether through the TAPP Services,\n\t\temail,\n\t\ttext or SMS message, etc.\n\t\tYou\n\t\tagree\n\t\tthat\n\t\tany\n\t\tnotice,\n\t\tagreement,\n\t\tdisclosure,\n\t\tor\n\t\tother\n\t\tcommunication that PATH sends you electronically will satisfy any\n\t\tlegal communication requirements, including that such\n\t\tcommunications be in writing. All such electronic communications\n\t\tbetween you and PATH may be recorded or stored and will be treated\n\t\tas User Content.
  \n\t\t
  1. \n\t\t\tCommunications\n\t\t\tsent electronically to you will be effective when the\n\t\t\tcommunication is transmitted by PATH.
  2. \n\t\t\tIt\n\t\t\tis your responsibility to provide PATH with an accurate and\n\t\t\tcomplete e-mail address and other contact information, and to\n\t\t\tmaintain and update promptly any changes in this information. You\n\t\t\tcan update your contact information anytime by logging into your\n\t\t\tCustomer Account.
  \n\t\t
5. \n\t\tSurvival.\n\t\t Any terms that by their\n\t\tnature\n\t\tare\n\t\tintended\n\t\tto\n\t\tsurvive\n\t\tshall\n\t\tremain\n\t\tin\n\t\teffect and survive the termination or expiration of the TAPP Terms\n\t\tof Service including, without limitation: (i) Section 4 (TAPP\n\t\tProducts); (ii) Section 10 (Intellectual Property); (iii) Section\n\t\t11 (Limited Grant of Rights to You); (iv) Section 12 (User\n\t\tContent); (v) Section 18 (Warranty Disclaimer); (vi) Section 19\n\t\t(Limitation of Liability); (vii) Section 20 (Indemnification);\n\t\t(viii) Section 21 (Additional Terms); and\n\t\t(ix) Section 30 (Entire Agreement).
\n\t
\n\tHow\n\tto Contact PATH TAPP Customer Service.\n\t If you have any questions about TAPP, the\n\tTAPP Services, or these TAPP Terms of Service, please contact PATH\n\tTAPP Customer Service using one of the following methods: (i) via\n\tthe contact form at: TAPPandRide.com/contact,\n\t(ii) by calling 1-800-234-PATH\n\t(7284),\n\t(iii) by emailing TAPPservice@panynj.gov, or (iv) by sending\n\tcorrespondence\n\tto: Port Authority Trans-Hudson Corporation, PATH TAPP Customer\n\tService Center, P.O. Box 6300, Jersey City, NJ 07306.\n\tPlease be aware that your call with PATH TAPP Customer Service\n\tmay\n\tbe\n\trecorded\n\tin\n\taccordance with the TAPP Privacy Policy.
\n\tChanges\n\tto these TAPP Terms of Service.\n\t PATH reserves the right to modify\n\tthese\n\tTAPP\n\tTerms of Service from time to time. PATH may communicate these\n\tchanges to you by posting of the updated TAPP\n\tTerms\n\tof Service via the Website or notifying you via\n\temail or other methods.\n\tAny\n\tchanges to these TAPP\n\tTerms of Service shall take effect proactively and will be posted on\n\tthe Website at least 30 days before they are to become effective.\n\tRegardless of whether PATH has provided you with notice, your\n\tsubsequent\n\tacceptance of these TAPP\n\tTerms of Service pursuant\n\tto\n\tSection\n\t1\n\tentitled “Your\n\tAgreement\n\tto\n\tthese\n\tTAPP\n\tTerms\n\tof\n\tService”\n\tconstitutes\n\tyour agreement to be bound by the TAPP Terms of Service, as updated.\n\tSuch\n\tmodified terms supersede any prior versions or collateral\n\tunderstanding, verbal or written, that you may have received\n\trelative to the TAPP Terms of Service or TAPP Privacy Policy.
\n\tMonitoring\n\tUse.\n\t You agree that PATH has the right to\n\tmonitor\n\tany\n\tactivity\n\tand\n\tcontent\n\twith\n\tthe TAPP Services. PATH may also investigate any reported violation\n\tof these TAPP Terms of Service or complaints relating to the TAPP\n\tServices and may take any action that PATH believes is appropriate,\n\tincluding, but not limited to, removing materials from the TAPP\n\tServices\n\tor\n\tsuspending/terminating\n\tyour\n\taccess\n\tto\n\tthe Website.
\n\tDisputes.\n\t You hereby authorize the\n\tPort Authority or PATH to decide in the first instance every\n\tquestion or dispute arising from, under, in connection with, or\n\trelated to these TAPP Terms of Service, including, without\n\tlimitation, the imposition of fares, fees, or other charges\n\tincurred, applied, or stated for the use or misuse of your TAPP\n\tPayment Method. All disputes must be submitted by contacting PATH\n\tTAPP Customer Service or submitted in writing to PATH using\n\tone\n\tof the methods set out\n\tin Section 22 entitled “How to Contact PATH TAPP Customer Service”\n\twithin sixty (60) days after\n\tnotice to you that a fare, fee, or other charge has been made. You\n\tagree that mailing or emailing to an address that you have provided\n\tto the Port Authority or PATH constitutes notice to you of the\n\tfares, fees, or other charges contained therein and of any\n\tdetermination by the Port Authority or PATH in connection with your\n\tdispute. You hereby acknowledge that any claim, action, or\n\tproceeding arising from, under, in connection with, or in any way\n\trelated to these TAPP Terms of Service or your use of the TAPP\n\tServices for the payment of fares, including the imposition of\n\tfares, fees, or other charges incurred, applied, or stated for the\n\tuse or misuse of your TAPP Payment Method, brought against the Port\n\tAuthority or PATH is subject to the laws of the State of New York\n\tgoverning suits against the Port Authority (McKinney's\n\tUnconsolidated Laws, Sections 7101 through 7136). You agree to pay\n\tall costs, including attorney's fees, incurred by the Port Authority\n\tand PATH to collect any monies due under the terms of these TAPP\n\tTerms of Service.
\n\tTranslations.\n\t The Website includes\n\tfunctionality that translates the Website, TAPP Terms of Service,\n\tand TAPP Privacy Policy into languages other than English\n\t(collectively, the "Translations").\n\tAny\n\tcommunications sent by PATH to you shall be sent in English.\n\tYou\n\tacknowledge\n\tand\n\tagree\n\tthat\n\tthe\n\tTranslations\n\tare\n\tbeing\n\tprovided\n\tto\n\tyou\n\tas\n\ta\n\tconvenience via automated processes, and PATH\n\texpressly\n\tdisclaims the accuracy and completeness of any Translations and\n\totherwise disclaims all express or implied warranties related to the\n\tTranslations.
\n\tSupplemental\n\tor Different Terms.\n\t Certain portions of the TAPP Services may\n\tbe subject to additional or different terms and conditions. PATH\n\twill notify you if those portions of the TAPP Services are subject\n\tto terms and conditions that differ from these TAPP Terms of\n\tService, and you will have the opportunity to decline to participate\n\tin those portions\n\tof\n\tthe\n\tTAPP\n\tServices\n\tif\n\tyou\n\tdo\n\tnot\n\tagree\n\twith\n\tthe\n\tdiffering\n\tterms\n\tand\n\tconditions.
\n\tDuration\n\tof Rights.\n\t The licenses that PATH grants to\n\tyou pursuant to these TAPP Terms of Service will continue until, and\n\tterminate upon, the earliest of: (i) PATH’s cessation of support\n\tfor,\n\tor\n\toffering\n\tof,\n\tthe\n\tTAPP\n\tServices;\n\t(ii)\n\tyour\n\tfailure\n\tto\n\tcomply\n\twith\n\tthese\n\tTAPP\n\tTerms\n\tof Service; and (iii) PATH’s notice to you terminating such\n\tlicense(s).
\n\tTermination.\n\t PATH may terminate these TAPP Terms of Service at any time and for\n\tany reason. Additionally,\n\tPATH may terminate your participation in the TAPP Services at any\n\ttime and without cause. If\n\tyou cancel your TAPP Payment Method or if your TAPP Customer\n\tAccount or Transit Account\n\tis\n\tterminated pursuant to these terms, you will remain responsible for\n\tany and all fares that are due or become due on your Transit\n\tAccount.\n\tUpon\n\tsuch termination, your\n\tuse of the TAPP Services may be blocked.
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\\r\\n

Total Access PATH Payment, or TAPP, is the quickest and easiest way to pay for your PATH ride. (Click here to view PATH fares.) Just like other contactless payments, all you need is a credit card or debit card with the contactless symbol, a smartphone, or a wearable with a digital wallet. Then, just tap on the reader, wait for “GO” and then head to your train.

\\r\\n

Learn more about the different contactless payment methods below.

\\r\\n

Contactless Cards

\\r\\n

Contactless cards are the latest generation of credit and debit cards. If you see the contactless symbol on your card, you can use it at TAPP turnstiles at all PATH stations! To pay for your PATH fare, tap your contactless card at the TAPP reader.

\\r\\n

Banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. If you do not have a contactless card today, you can request one from your bank or financial institution.

\\r\\n

Digital Wallets

\\r\\n

Digital wallets use smart device applications, like Apple Pay®, Google Pay®, and Samsung Pay®, allowing you to make payments with smart phones, smart watches, or wearables. Like contactless cards, smart devices also use contactless technology. To make fare payments with your device at TAPP readers, you will need to add your debit, credit or reloadable prepaid card to your device's digital wallet.

\\r\\n

If you have more than one payment card linked to your digital wallet, make sure to choose which card you want to use before paying your fare at a TAPP reader. Otherwise, the reader will use the default card linked to your digital wallet.

\\r\\n

You may need to unlock your smart device to use your digital wallet. Refer to the user guides and settings for your smart device and mobile wallet to learn more.

\\r\\n

When you add your payment card to your digital wallet, it will create a device account number. The device account number is different for each smart device that you use. The last four digits of each device account number will appear in your TAPP account when you use your device at TAPP readers.

\\r\\n

Pay your fare your way with Total Access PATH Payment (TAPP)

\\r\\n

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Reduced Fare Program - Frequently Asked Questions (FAQs)

\\r\\n

I am an existing Senior SmartLink Cardholder. Can I use TAPP?

\\r\\n

If you wish to use your own personal contactless debit or credit card on the TAPP system to pay the senior fare, you must complete this Form to Transfer PATH Senior SmartLink Card to TAPP Open Payment.

\\r\\n

IMPORTANT: For your application to be approved to use your own personal contactless credit/debit card or device, you must have a registered TAPP Customer Account and must add the personal contactless debit or credit card to be used for senior fare payment to your TAPP Customer Account.

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What is the Reduced Fare Program?

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The Reduced Fare Program (Reduced Fare) is intended to reduce the PATH fare paid by customers who meet specific qualifications.

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There are two reduced fare programs: Senior Fare and Riders with Disabilities.

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What does the Reduced Fare Program offer?

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Customers enrolled in a Reduced Fare Program are eligible to pay the Reduced Fare, equal to half of PATH’s full fare. PATH Fares website

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Who is eligible for the Reduced Fare Program?

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The Senior Fare Reduced Fare Program and Riders with Disabilities Reduced Fare Program each have their own eligibility requirements.

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Senior Fare Reduced Fare Program

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Age 65 years of age or older

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Specific documentation to verify eligibility is required and is specified in the application.

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Riders with Disabilities Reduced Fare Program

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One of the following qualifying disabilities:

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Blind or Visually Impaired
Deaf or Hard of Hearing
Ambulatory Disability/Loss of Extremities
Cognitive Disability
Severe Mental Illness
Other Physical Disability

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Specific documentation to verify eligibility is required and is specified in the application.

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How can I apply for the Senior Fare Reduced Fare Program or the Riders with Disabilities Reduced Fare Program?

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There are three ways to apply for either Reduced Fare Program. Regardless of method used, all documentation to verify eligibility is required and is specified in the application.

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By mail:\\r\\n
- Obtain an application from a station agent or download the form you need:\\r\\n
  - PATH Riders with Disabilities Reduced Fare Application
  - PATH Senior Reduced Fare Application
  \\r\\n
- Complete application and gather the documents you need.
- Mail completed application and documents to: PATH Reduced Fare Program, One PATH Plaza – 1st Floor, Jersey City, New Jersey 07306
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In-person at the Reduced Fare Application Center at Journal Square:\\r\\n
- Gather the documents you need and ensure the application is filled out in its entirety.
- Apply in person at the PATH Reduced Fare Application Center, located on the concourse level of PATH’s Journal Square Station, 1 PATH Plaza, Jersey City, NJ 07306.
- Appointments are recommended but not required. Schedule an appointment at panynj.gov/PATH_RFApplication. Alternatively, you may call PATH TAPP Customer Service at 1-800-234-PATH (7284) to schedule an in-person appointment to submit the application in person.
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In person at any PATH Station:\\r\\n
- Schedule an appointment if you prefer to meet in a PATH Station. To schedule an appointment, use this link: panynj.gov/PATH_RFApplication.
- Call PATH TAPP Customer Service at 1-800-234-PATH (7284) and follow the prompts to TAPP to schedule an in-person appointment to submit the application in person.
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How does the Reduced Fare Program work?

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When tapping at a turnstile, your preferred travel card will be charged the discounted Reduced Fare instead of the standard Full Fare.

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Approved Reduced Fare Program applicants can choose to either receive a physical Reduced Fare Program card on which funds or products can be loaded, or to enroll a single contactless debit/credit card or smart device with a digital wallet to pay-as-you-go (PAYGO) at PATH turnstiles. Digital wallets include but are not limited to Apple Pay, Google Wallet, etc. For more information on accepted contactless cards and digital wallets, please visit https://www.tappandride.com/how-tapp-works.

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Regardless of preferred media choice, the initial use of the card is charged the reduced fare and each subsequent use of the card at the same turnstile within a 5-minute period is debited at the full fare.

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How do I change my preferred travel card that I use to pay at TAPP turnstiles?

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To switch between a physical Reduced Fare Program Card and the enrolled debit or credit card, the Reduced Fare Program member must contact the TAPP Service Center.

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Do I need to have a TAPP website customer account to be part of a Reduced Fare Program?

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Yes, in order for your application to be approved, you must have a registered TAPP Customer Account on our website at TAPPandRide.com with a Transit Account associated with the credit/debit card. The information provided in your reduced fare application (e.g. email address, name, etc.) must match your Customer Account profile. For more information on setting up a TAPP Customer Account and Transit Account, please visit TAPPandRide.com.

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After applying, when will I be notified if I have been accepted into the Senior Fare Reduced Fare Program or the Riders with Disabilities Reduced Fare Program?

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It is our goal to process applications within two to four weeks from receipt, if not sooner. The processing time is dependent upon the number of applications received and if the applications are submitted with complete and accurate information. Physicians will be contacted to verify certification details. Reduced Fare application processing time may be extended if your physician does not reply to PATH in a timely manner.

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I receive Medicaid benefits. Do I qualify for the Senior Fare Reduced Fare Program or the Riders with Disabilities Reduced Fare Program?

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If you are a person with a qualifying disability, you should apply for Riders with Disabilities Reduced Fare Program.

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If you are 65 years of age or older, you should apply for the Senior Fare Reduced Fare Program.

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Medicaid benefit recipients who do not have a qualifying disability or are not 65 years of age or older, do not qualify for our Reduced Fare Programs.

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What does PATH do with the information provided as part of the application process for the Reduced Fare Program?

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The information you provide in the Reduced Fare application will be kept strictly confidential and will be used for the sole purpose of determining your Reduced Fare eligibility and, if approved, creating your PATH Reduced Fare record. To learn more about our privacy practices, please refer to our Privacy Polices at TAPPandRide.com or PATHSmartLinkCard.com.

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What types of documentation is needed to apply for the Reduced Fare for Riders with Disability Program?

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When applying by mail, the following documents are required:

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Completed application form (Section A)
Your signed affirmation, notarized by a Notary Public (Section B)
Certification of disability – supporting documentation as described in Section A Instructions OR physician-signed Disability Certification (Section C)
A photocopy of your valid state ID, driver’s license, or passport
A recent, color photo (1.5” x 2”) with your full name printed on the back as described in SECTION A

\\r\\n

When applying at the Reduced Fare Application Center or at a PATH Station, the following documents are required. Your photo will be taken during your visit.

\\r\\n

Completed application form (Section A)
Your signed affirmation, notary not required (Section B)
Certification of disability – supporting documentation as described in Section A Instructions OR physician-signed Disability Certification (Section C)
Your valid state ID, driver’s license, or passport

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I have other questions regarding the Reduced Fare Program, how can I receive assistance?

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If you have any questions regarding the application, or require assistance, please contact a PATH representative by calling 1-800-234-7284 (PATH) or by emailing PATHReducedFare@panynj.gov.

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Please note that, by enrolling in the PATH Reduced Fare Program, you agree to our Terms of Service available on our website at TAPPandRide.com or PATHSmartLinkCard.com.

\\r\\n

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\\r\\n

Paying Your Fare Directly At The Turnstile

\\r\\n

TAPP readers allow you to pay your fare by tapping your contactless debit, credit or reloadable prepaid card and your digital wallet-enabled smart devices – all while using the contactless payment card or smart device you already have!

\\r\\n

\\r\\n

TAPP readers do not accept SmartLink or MetroCard. Please continue to use non-TAPP turnstiles when paying with these fare media. TAPP does not accept OMNY.

\\r\\n

$\\\"\\\"$

\\r\\n

This screen appears in one of several scenarios. For example, you may see this screen if the turnstile is undergoing maintenance, or if the TAPP reader is not responsive.

\\r\\n

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Terms of Service

Effective October 1, 2025