Click here to read the current TAPP Terms of Service, effective through May 14th, 2025

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TAPP (SM) Terms of Service

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Effective: May 15^th, 2025

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These TAPP Terms of Service ("TAPP Terms of Service") apply to the TAPP services and technology (collectively, the "TAPP Services") provided to you by the Port Authority Trans-Hudson Corporation of New York and New Jersey, its affiliates and subsidiaries (collectively, “PATH Corporation” or “PATH”). The term "TAPP Services" includes, by way of example, the following: (i) the TAPPandRide.com website (the "Website"); (ii) the TAPP fare payment services, including TAPP fare payment readers and other related technology (the "TAPP Fare Payment System"); and (iii) the PATH customer support services ("PATH Customer Service").

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To assist you in using the TAPP Services and to ensure a clear understanding of the relationship arising from your use of the TAPP Services, we have created these TAPP Terms of Service and the TAPP Privacy Policy. These TAPP Terms of Service apply to anyone that accesses or uses the TAPP Services (collectively, "you", "your", “customer(s)”, and “user(s)”).

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PLEASE READ THESE TAPP TERMS OF SERVICE CAREFULLY BEFORE YOU ACCESS OR USE THE TAPP SERVICES. YOUR USE OR ACCESS OF THE TAPP SERVICES CONSTITUES ACCEPTANCE OF ALL TERMS AND CONDITIONS CONTAINED HEREIN, AND YOU AGREE TO BE BOUND BY THESE TAPP TERMS OF SERVICE. IF YOU DO NOT WISH TO BE LEGALLY BOUND BY THESE TAPP TERMS OF SERVICE, THEN PLEASE DO NOT ACCESS OR USE THE TAPP SERVICES.

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Your Agreement to these TAPP Terms of Service. These TAPP Terms of Service set forth the terms and conditions under which you agree to use the TAPP Services. For the avoidance of doubt, these TAPP Terms of Service apply to all users of the TAPP Services, including those who create a TAPP account (each, a "TAPP Account"), visitors to the Website, and customers who use the TAPP Fare Payment System. \r\n
1. By accessing or otherwise using the TAPP Services, you acknowledge that you have read these TAPP Terms of Service and agree to be legally bound by them. PATH may also confirm your agreement to be bound by these TAPP Terms of Service by asking you to click an "I accept" or similar button when you use certain portions of our TAPP Services.
2. If you are agreeing to these TAPP Terms of Service on behalf of a company or other legal entity (“Your Organization”), then (i) you represent and warrant that you have the authority to act on behalf of, and bind, Your Organization, and (ii) for the purposes of these TAPP Terms of Service, the term “you” means Your Organization on whose behalf you are acting. For example, by accessing the TAPP Services (i) on any computer, mobile phone, tablet, console, or other device, (ii) via a social media platform or search engine, or (iii) through use of a digital wallet on a smart device such as a mobile phone or wearable contactless credit, debit or prepaid card, you confirm that you have read, understood, and agree to be legally bound by these TAPP Terms of Service, whether or not you registered for a TAPP Account.
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Your TAPP Account.
1. Creation of a TAPP Account. TAPP Services include the ability to create and use a TAPP Account. Customers are not required to create a TAPP Account in order to use the TAPP Fare Payment System, though certain TAPP Services are only available to those with a TAPP Account. There are certain beneﬁts to creating a TAPP Account, including access to transaction histories. You must be 18 years of age or older in order to create a TAPP Account, and by creating a TAPP Account, you represent and warrant to PATH that you are at least 18 years old at the time of registration. As further set out in the TAPP Privacy Policy, you must provide us with certain information, including Personal Information, in order to create a TAPP Account.
2. TAPP Account Password. TAPP Accounts are only available to users who have completed the account registration process and creates a TAPP Account password. If you created a TAPP Account, then please understand that PATH will treat anyone who uses your password as "you". PATH will provide this user with all of the rights and privileges that we provide to you, and we will hold you responsible for user activities associated with your TAPP Account and password. We therefore recommend that you maintain your TAPP Account and password in confidence, and that you do not share your TAPP Account and password with anyone who might pretend to be you with respect to your use of the TAPP Services (including your TAPP Account). Please notify PATH Customer Service immediately if you suspect that someone is using your TAPP Account and password in an inappropriate manner.
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Overview of the TAPP Fare Payment System. \r\n
1. The PATH Transit Fares. Current fares collected using the TAPP Fare Payment System are set out in PATH's fare policies and applicable law. Such fares are subject to change in accordance with PATH's fare policies and applicable law. Fares default to the non-discounted fare (“Full Fare”) unless and until a Reduced Fare Program application is approved pursuant to Section 3(f) hereof entitled “Reduced Fare Program”. For information regarding current fares and fare policies related to the TAPP Services, visit: https://www.panynj.gov/path/en/fares.html.
2. TAPP Payment Methods. Customer may pay their PATH transit fare via the TAPP Fare Payment System by using any of the compatible “TAPP Payment Methods”: (i) contactless credit, debit, or prepaid card; (ii) digital wallet on a smart device, such as a smart phone or a wearable (for example, Apple Pay, Google Pay, Samsung Pay, and Fitbit Pay); and (iii) the PATH-issued TAPP contactless fare payment card (a "TAPP card") which is set to become available at a future date. PATH may enable additional TAPP Payment Methods in the future.
3. How to Use TAPP. You may use a TAPP Payment Method with the TAPP Fare Payment System by "tapping" or holding your TAPP Payment Method up to a TAPP Fare Payment System reader. Except for permitted transfers, you will be charged the applicable fare to the account linked to your TAPP Payment Method each time you tap. To ensure proper functioning, you should remove your contactless credit, debit or prepaid card from your wallet or other card holder before you tap. You should only tap using the TAPP Payment Method you wish to use to pay a fare via a TAPP Fare Payment System reader. PATH is not responsible if your fare is charged to a payment method or through a mobile device that you did not intend to use due to your failure to properly adhere to the instructions set out in these TAPP Terms of Service or other instructions available via the TAPP Services. If, however, two forms of payment are inadvertently read by the TAPP Fare Payment System reader during one tap of a TAPP Payment Method, and you are charged twice for the same transit fare, you may request a refund for the inadvertently charged fare using the methods set out in Section 8, entitled “Overpayments and Refunds”.
4. Only One TAPP Payment Method Allowed at a Time. You may only use one TAPP Payment Method to pay a fare via a TAPP Fare Payment System reader – you cannot split a fare among different TAPP Payment Methods or between a TAPP Payment Method and a SmartLink^®Card, MetroCard, 2-Trip PATH Only MetroCard, or SingleRide Ticket (collectively, “Existing PATH Payment Methods”). If a TAPP Payment Method is declined, you may try another TAPP Payment Method or, in the alternative, use an Existing PATH Payment Method.
5. Transit Account. Each TAPP Payment Method is associated with an account (a “Transit Account”). A Transit Account associated with a TAPP Payment Method may be linked to a TAPP Customer Account. Each Transit Account will be assigned a rider classification, which is used to determine the fare to charge, the selection of fare products available for purchase, and any travel/transfer privileges allowed. Transit Accounts default to the Full Fare unless and until a Reduced Fare Program application is approved pursuant to Section 3(f) hereof entitled “Reduced Fare Program”.
6. Reduced Fare Program. \r\n
  1. Reduced Fare Rider Classification. TAPP Account holders 65 years of age and older or with a qualifying disability may be eligible to pay a discounted fare (“Reduced Fare”) for the TAPP Services upon proof and approval of eligibility as provided in this Section. Additional information on Reduced Fare eligibility can be found on the Website. In order to pay the Reduced Fare, you must be certified by PATH through the Reduced Fare Program application process.
  2. Reduced Fare Program Application. If you are eligible for the Reduced Fare Program, you are required to submit to PATH for approval a Reduced Fare Program application and any required documentation to prove eligibility.
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You may obtain the Reduced Fare Program application:

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online by visiting the Website;
in person at the TAPP Reduced Fare Customer Service Center located on the concourse level at Journal Square PATH Station, 1 PATH Plaza, Jersey City, NJ 07306; or
by contacting PATH TAPP Customer Service Center as provided in Section 16 below.

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You may submit your Reduced Fare Program application by:

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mailing it to: Port Authority Trans-Hudson Corporation, PATH TAPP Customer Service Center, P.O. Box 6300, Jersey City, NJ 07306; or
submitting it in person at the TAPP Reduced Fare Customer Service Center.

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You may call the PATH TAPP Customer Service at 1-800-234-PATH (7284) to schedule an in-person appointment to submit the application in person.

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You must have a registered TAPP Account prior to applying for the Reduced Fare Program. Any information falsely presented on your Reduced Fare Program application may result in prosecution to the fullest extent allowable under the law. Once your Reduced Fare Program application is approved by PATH, you will be classified as a “Reduced Fare Rider”.

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TAPP Reduced Fare Customer Service Center. A PATH customer service center for Reduced Fare Program applicants and users (“TAPP Reduced Fare Customer Service Center”) is located on the concourse level at Journal Square PATH Station, 1 PATH Plaza, Jersey City, NJ 07306. For additional information on how to access the TAPP Reduced Fare Customer Service Center and hours of operations, please visit the Website.
Reduced Fare Recertification and Loss of Eligibility. Reduced Fare eligibility is valid for up to four years and varies by the type of Reduced Fare rider classification. Eligibility for users 65 years of age and older expires after four years. Eligibility for users with a qualifying disability varies based on the duration of the disability and the eligibility documentation provided. You may find the expiration of Reduced Fare eligibility by logging into your TAPP Account or calling contacting PATH Customer Service. PATH will notify you prior to expiration using the email on file. The primary method of contact will be email, but PATH may contact you by other methods. It is the responsibility of the Reduced Fare Rider to recertify prior to the expiration of their Reduced Fare eligibility. Additionally, any status change that would result in a loss of eligibility must be reported immediately to PATH. For riders with qualifying disabilities, the Reduced Fare Program benefit is valid only if you are disabled as stated on your application. If at any time you are no longer disabled as described, your eligibility for the Reduced Fare Program automatically ceases and you will no longer be permitted to use the Reduced Fare benefit. PATH reserves the right to include additional eligibility criteria for the Reduced Fare Program in the future. Upon expiration of Reduced Fare eligibility, the rider classification will default to Full Fare. Additional information on the Reduced Fare recertification process can be found on the Website.
Reduced Fare TAPP Payment Method. A Reduced Fare Rider can link a TAPP Payment Method to a Reduced Fare Transit Account. Reduced Fare Riders are only able to link one payment method at a given time. The Reduced Fare Rider may switch the preferred TAPP Payment Method by contacting PATH Customer Service. PATH may limit the number of times that you can switch the preferred TAPP Payment Method. Reduced Fare TAPP Payment Methods are registered, non-transferable, and can be used only by the person identified on the Reduced Fare Program application. Violation of these rules may result in suspension of the Reduced Fare Rider’s privileges under the Reduced Fare Program. PATH also reserves the right to prosecute misuse to the fullest extent under the law.

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When PATH may Block Access to your TAPP Services. PATH may temporarily or permanently block your access to the TAPP Services, in certain circumstances, including:\r\n
1. Temporary Block. PATH may temporarily block your use of a specific TAPP Payment Method to access the TAPP Services if: (i) such TAPP Payment Method is reported to PATH as lost, stolen, or damaged; (ii) there are insufficient funds associated with the TAPP Payment Method, and additional funds have not yet been cleared; (iii) there is suspicion of fraudulent or other illegal activity in connection with the use of such TAPP Payment Method; (iv) such TAPP Payment Method is declined by the ﬁnancial institution when PATH submits the charge to such financial institution; or (v) for any reason at PATH’s sole discretion.
2. Permanent Block. PATH may permanently block your use of a specific TAPP Payment Method to access the TAPP Services if: (i) there is verified fraudulent or other illegal activity in connection with the use of such TAPP Payment Method; or (ii) such TAPP Payment Method is reported stolen to PATH; (iii) there is use of a Reduced Fare TAPP Payment Method by someone other than the person identified on the Reduced Fare Program application; or (iv) for any reason at PATH’s sole discretion.
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How to Remove a Temporary Block on Your TAPP Payment Method. A temporary block can be removed by calling PATH Customer Service using one of the methods set out in Section 16 (How to Contact PATH Customer Service) after you have resolved any issues with your TAPP Payment Method.

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Intellectual Property. As between you and PATH, all information, software, artwork, text, video, audio, pictures, logos, and other content available on or through the TAPP Services (except for User Content), including all associated intellectual property rights (collectively, the "TAPP Services Content"), is the property of PATH or its licensors, is protected by copyright and other intellectual property laws, or is included based on principles of "fair use". PATH and its licensors retain all rights with respect to TAPP Services Content except those expressly granted to you in Section 5 (Limited Grant of Rights to You) below. PATH’s name and logo, the TAPP name and logo, "Total Access PATH Payment", and other trademarks, service marks, and logos used by PATH, and any proprietary product or service names contained in the Website are protected by copyright or are trademarks of PATH and may not be copied, imitated or used, in whole or in part, without PATH's prior written permission. Third party trademarks that appear in connection with the TAPP Services are the property of their respective owners. You agree not to duplicate, publish, display, distribute, modify, or create derivative works from the TAPP Services Content, or other material displayed in connection with the TAPP Services, without the express written permission of PATH.
Limited Grant of Rights to You. Provided that you comply with these TAPP Terms of Service, we grant you the limited right to access the TAPP Services in order to: (i) learn more about the TAPP Services and PATH; (ii) create a TAPP Account; (iii) register for email or text notiﬁcations and alerts and other materials PATH may make available from time to time; (iv) submit inquiries and User Content to us; (v) participate in and receive those TAPP Services that we make available to you; (vi) access other information that we make available through the TAPP Services; and (vii) download and print pages from the Website, provided that (a) you, and anyone with whom you share the print outs, use the print outs for your personal use, and (b) you do not alter any copyright, trademark, or other proprietary notices as they appear on the print outs (collectively, the "Permitted Uses"). Apart from the Permitted Uses, you shall not use copy, modify, distribute, sell, duplicate, create derivative works, access or otherwise use the TAPP Services or any materials that we have made available via the TAPP Services, or reverse engineer or attempt to extract the source code of certain TAPP Services. This grant of rights in the Permitted Uses is for the sole purpose of you enjoying the TAPP Services and is revocable at any time by PATH for actual or suspected violation of these TAPP Terms of Service or the TAPP Privacy Policy.
User Content.\r\n
1. PATH Rights in User Content. Your feedback and participation are important to PATH. With respect to any content you submit to PATH or otherwise make available for public posting (including through social media channels), such as comments, suggestions, pictures, videos, and other content (collectively, "User Content"), you grant PATH a non-exclusive, perpetual, worldwide, royalty-free, transferable license to copy, modify, distribute, publicly display, perform, and otherwise use the User Content in any manner and in any location, channel, or medium, all without compensation or attribution to you and for so long as we deem warranted (collectively, the "Use Rights"). In addition, you authorize us to grant some or all of the Use Rights to any third party.
2. Permission for User Content. By providing User Content, you represent and warrant that you own such User Content (including any copyright and other intellectual property rights therein), or that you have obtained sufficient authority and right in and to the User Content in order to provide the Use Rights. For example, by sending PATH a testimonial of your experience with the PATH transportation network along with a photo of that experience, you represent and warrant to PATH that you have obtained the necessary permission from anyone appearing in the photograph to grant PATH the Use Rights.
3. User Content that Includes Personal Information. If you provide User Content for public posting or otherwise post User Content via the TAPP Services, then PATH will treat such User Content as non-confidential and non-proprietary to you. User Content that you provide may, once published, be publicly available to anyone. Although PATH may review User Content prior to using it, we make no representations or warranties regarding any User Content or our review of such User Content. In addition, any Personal Information that is included in User Content may be posted on the Website or otherwise used and may be made publicly available. For example, you may include your name, mailing address, and email address in one of our social media channels. This information will be publicly available. As such, please use discretion when including Personal Information and other details in User Content that you provide to PATH.
4. Right to Decline User Content. PATH reserves the right to refuse to use (or to disable or remove) User Content that PATH concludes, in PATH’s sole discretion, violates these TAPP Terms of Service or the TAPP Privacy Policy, or is incompatible with the purposes of the TAPP Services.
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Freedom of Information Policy. The Port Authority and PATH respect the privacy of our customers. Personal information obtained in connection with the TAPP Services, the use of credit or debit cards, the use of TAPP Cards or this Website will not be disclosed to third parties without your consent except as required by law, legal process such as, but not limited to, a court order, or the Port Authority's Freedom of Information Policy. Any of these activities may be administered, operated, and maintained by the Port Authority, PATH Corporation, their contractors, subcontractors and agents and the employees of any of these entities (which includes, without limitation, those who may be involved in the operation of the TAPP Services). The Port Authority's Freedom of Information Policy can be found at: http://www.panynj.gov/corporate-information/freedom-of-information.html.
Prohibited Conduct. As a condition to your use of the TAPP Services, you agree not to use, allow others to use, or assist any other person or entity to use the TAPP Services if such use constitutes "Prohibited Conduct", which shall include, but not be limited to, use that: (i) violates the Rules and Regulations of the Port Authority Trans-Hudson System (which may be found online at https://panynj.gov/path/en/index.html) , (ii) violates, infringes, or misappropriates another person's intellectual property rights, or (iii) violates applicable law.
Overpayments and Refunds. Any request for overpayment reconciliation or refund must be submitted by you to PATH Customer Service using one of the methods set out in Section 16 (How to Contact PATH Customer Service). When submitting such a request, you should be prepared to provide information regarding the basis for your request, which could include the location of the TAPP equipment you used, the PATH transit route, and date and time of the alleged occurrence. All other refund requests are governed by the fare policies described in Section 3(a) (The PATH Transit Fares).
Lost, Stolen, or Damaged Card of Device Linked to a TAPP Account. It is important to report any lost, stolen, or damaged TAPP Payment Method to PATH and, if applicable, the card issuer. You can submit a report to PATH using one of the methods set out in Section 16 (How to Contact PATH Customer Service). Once you notify PATH that your TAPP Payment Method is lost, stolen, or damaged, PATH will block this TAPP Payment Method from use with the TAPP Fare Payment System. Your TAPP Payment Method may continue to be charged for taps made at TAPP Fare Payment System readers until you notify PATH that your card is lost, stolen, or damaged.
Third Party Sites and Platforms.\r\n
1. Third-Party Materials and Websites. The TAPP Services may contain links to websites, applications, social media platforms, search engines, or other products or services operated by third parties (the "Third-Party Services"). For example, many mobile apps that PATH promotes are developed and offered by third parties. PATH is not responsible for, and does not endorse, any Third-Party Services or content available through any Third-Party Services, nor does PATH warrant that Third-Party Services will be free of computer viruses or other harmful code that can impact your computer or other Web-access device. If you access any Third-Party Service through the TAPP Services, please be aware that you are doing so at your own risk. We encourage you to review any Third-Party Service providers' terms of service and privacy policies as those, and not these TAPP Terms of Service and the TAPP Privacy Policy, are applicable to your use of Third-Party Services.
2. Third-Party Platforms. The TAPP Services may integrate with third party platforms, such as Facebook and Google (each, a “Third Party Platform”). If you sign in to the TAPP Services through a Third-Party Platform, then you authorize PATH to collect, store, and use any information that you agreed the Third-Party Platform would provide to PATH, such as your name, profile picture, unique identifier, and email address. When you use a Third-Party Platform to interact with the TAPP Services, you acknowledge and agree that the Third-Party Platform may also have access to information about you and your use of the TAPP Services. PATH does not own any Third-Party Platform and does not assume any responsibility or liability for any content, opinions, or material available on or through the Third-Party Platforms or for the information security and privacy practices of the Third-Party Platforms, and you use of any Third-Party Platform is at your own risk.
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Disclaimer of Endorsements; Information Accuracy. The information made available or otherwise accessed through the TAPP Services (including, but not limited to, User Content), is made without any endorsement of any kind by PATH. In addition, while PATH may review (and in many cases provide) information via our TAPP Services, PATH does not represent or warrant that any such information is accurate or timely.
WARRANTY DISCLAIMER. THE TAPP SERVICES AND CONTENT MADE AVAILABLE FROM THE TAPP SERVICES ARE PROVIDED "AS IS", "AS AVAILABLE", AND WITHOUT WARRANTY OF ANY KIND WHATSOEVER. YOU USE THE TAPP SERVICES AND CONTENT MADE AVAILABLE FROM THE TAPP SERVICES AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, PATH AND ITS LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF DEALING OR COURSE OF PERFORMANCE. PATH AND ITS LICENSORS DO NOT WARRANT THAT THE TAPP SERVICES WILL BE CONTINUOUS, PROMPT, UNINTERRUPTED, SECURE, OR ERROR-FREE. PATH AND ITS LICENSORS SHALL BE SUBJECT TO NO LIABILITY FOR ANY ERRORS OR OMISSIONS, INCLUDING THE ACCURACY OF CONTENT, OR FOR ANY DAMAGES OR LOSSES THAT YOU OR ANY THIRD PARTY MAY INCUR AS A RESULT OF THE INTERRUPTION OR UNAVAILABILITY OF THE TAPP SERVICES. PATH AND ITS LICENSORS ASSUME NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO YOUR EQUIPMENT, DEVICES, OR OTHER PROPERTY ARISING FROM YOUR USE OF THE TAPP SERVICES.
LIMITATION OF LIABILITY. NEITHER PATH NOR ANY OF ITS AFFILIATES, LICENSORS, CLIENTS, SUPPLIERS, ADVERTISERS OR SPONSORS, NOR ANY OF THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, OR OTHER REPRESENTATIVES (THE "PATH RELEASEES"), ARE OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF DATA, OR LOST PROFITS), UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE TAPP SERVICES AND/OR MATERIALS CONTAINED ON THE TAPP SERVICES, THIRD PARTY PLATFORMS, THIRD PARTY SERVICES, OR ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE TAPP SERVICES. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL THE PATH RELEASEES' AGGREGATE LIABILITY TO YOU FOR ANY LOSS, DAMAGE, OR CLAIM RELATED TO OR ARISING OUT OF THE TAPP SERVICES (INCLUDING YOUR USE OF THE SAME) EXCEED ONE HUNDRED DOLLARS ($100.00).
Indemnification. You agree to indemnify, defend, and hold PATH and the PATH Releasees harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), other expenses or liability relating to, arising directly or indirectly out of or from: (i) your breach of these TAPP Terms of Service; (ii) any allegation that User Content infringes or otherwise violates a third party's intellectual property rights or other rights; and (iii) your access to, or use of, the TAPP Services.
Additional Terms.\r\n
1. TAPP Service Modifications. PATH expressly reserves the right to modify or discontinue any part of the TAPP Services, for any or no reason, without notice, and without liability to you. PATH also reserves the right to block users from accessing the TAPP Services by using any technology available, such as blocking certain IP addresses or device numbers. Changes to these TAPP Terms and Conditions will be posted on the Website at least 30 days before they are to become effective. Such modified terms supersede any prior versions or collateral understanding, verbal or written, that you may have received relative to the TAPP Terms of Service or TAPP Services.
2. Governing Law. These TAPP Terms of Service and the rights and obligations belonging to you and PATH, shall be construed and enforced in all respects in accordance with the laws of the State of New York, without regard to any jurisdiction's conﬂict of rules, laws or doctrines. Both you and PATH submit to the personal jurisdiction of, and venue in, the state and federal courts sitting in the judicial district that includes New York City. You and PATH further agree that any cause of action at law or equity arising under these TAPP Terms of Service or relating to the TAPP Services shall be determined under the laws of the State of New York, and further, any such action shall be brough in a court of competent jurisdiction located in the County of New York of the State of New York.
3. Severability; Waiver; Assignment. The invalidity of any term(s) of these TAPP Terms of Service shall not affect any other term(s) of these TAPP Terms of Service, which shall remain in full force and effect. No failure or delay by PATH in exercising any right, power, or privilege hereunder shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any right, power, or privilege hereunder. These TAPP Terms of Service are personal to you. You may not assign these TAPP Terms of Service or any rights and licenses in these TAPP Terms of Service to another party. These TAPP Terms of Service may be assigned by PATH without restriction.
4. Electronic Communications. By using the TAPP Services, you agree to receive certain electronic communications from PATH, whether through the TAPP Services or by email. You agree that any notice, agreement, disclosure, or other communication that PATH sends you electronically will satisfy any legal communication requirements, including that such communications be in writing. All such electronic communications between you and PATH may be recorded or stored and will be treated as User Content.
5. Survival. Any terms that by their nature are intended to survive shall remain in effect and survive the termination or expiration of the TAPP Terms of Service including, without limitation: (i) Section 4 (Intellectual Property); (ii) Section 6 (User Content); (iii) Section 13 (Limitation of Liability); (iv) Section 14 (Indemnification); and (v) Section 15 (Additional Terms).
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How to Contact PATH Customer Service. If you have any questions about TAPP, the TAPP Services, or these TAPP Terms of Service, please contact PATH Customer Service using one of the following methods: (i) via the contact form at: TAPPandRide.com/contact, (ii) by calling 1-800-234-PATH (7284), (iii) by emailing TAPPservice@panynj.gov, or (iv) by sending correspondence to: Port Authority Trans-Hudson Corporation, PATH TAPP Customer Service Center, P.O. Box 6300, Jersey City, NJ 07306. Please be aware that your call with PATH Customer Service may be recorded in accordance with the TAPP Privacy Policy.
Changes to these TAPP Terms of Service. PATH reserves the right to modify these TAPP Terms of Service from time to time. PATH may communicate these changes to you by posting the updated TAPP Terms of Service via the Website, or notifying you via email, or other methods. Any changes to these TAPP Terms of Service shall take effect proactively. Regardless of whether PATH has provided you with notice, your subsequent acceptance of these TAPP Terms of Service pursuant to Section 1 (Your Agreement to these TAPP Terms of Service) constitutes your agreement to be bound by the TAPP Terms of Service, as updated.
Monitoring Use. You agree that PATH has the right to monitor any activity and content with the TAPP Services. PATH may also investigate any reported violation of these TAPP Terms of Service or complaints relating to the TAPP Services, and may take any action that PATH believes is appropriate including, but not limited to, removing materials from the TAPP Services or suspending/terminating your access to the Website.
Disputes. You hereby authorize the Port Authority or PATH Corporation to decide in the first instance every question or dispute arising from, under, in connection with, or related to these TAPP Terms of Service, including, without limitation, the imposition of fares, fees, or other charges incurred, applied, or stated for the use or misuse of your TAPP Payment Method. All disputes must be submitted in writing to PATH Corporation at the appropriate address given in Section 16 of these TAPP Terms of Service within 60 days after notice to you that a fare, fee, or other charge has been made. You agree that mailing or emailing to an address that you have provided to the Port Authority or PATH Corporation constitutes notice to you of the fares, fees, or other charges contained therein and of any determination by the Port Authority or PATH Corporation in connection with your dispute. You hereby acknowledge that any claim, action, or proceeding arising from, under, in connection with, or in any way related to these TAPP Terms of Service or your use of the TAPP Services for the payment of fares, including the imposition of fares, fees, or other charges incurred, applied, or stated for the use or misuse of you TAPP Payment Method, brought against the Port Authority or PATH Corporation is subject to the laws of the States of New York and New Jersey governing suits against the Port Authority (McKinney's Unconsolidated Laws, Sections 7101 through 7136; New Jersey Statutes Annotated, Sections 32:1-157 through 32:1-176). You agree to pay all costs, including attorney's fees, incurred by the Port Authority and PATH Corporation to collect any monies due under the terms of these TAPP Terms of Service.
Translations. The Website includes functionality that translates the Website, TAPP Terms of Service, and TAPP Privacy Policy into languages other than English (collectively, the "Translations"). Any communications sent by PATH to you shall be sent in English. You acknowledge and agree that the Translations are being provided to you as a convenience via automated processes, and PATH expressly disclaims the accuracy and completeness of any Translations and otherwise disclaims all express or implied warranties related to the Translations.
Supplemental or Different Terms. Certain portions of the TAPP Services may be subject to additional or different terms and conditions. PATH will notify you if those portions of the TAPP Services are subject to terms and conditions that differ from these TAPP Terms of Service, and you will have the opportunity to decline to participate in those portions of the TAPP Services if you do not agree with the differing terms and conditions.
Duration of Rights. The licenses PATH grants to you pursuant to these TAPP Terms of Service will continue until, and terminate upon the earlier of: (i) PATH’s cessation of support for, or offering of, the TAPP Services; (ii) your failure to comply with these TAPP Terms of Service; and (iii) PATH’s notice to you.
Termination. PATH may terminate these TAPP Terms of Service at any time and for any reason. Upon such termination, your use of the TAPP Services may be blocked. If you cancel your TAPP Payment Method or if your account is terminated pursuant to these terms, you will remain responsible for any and all fares that are due or become due on your account.
Entire Agreement. The TAPP Terms of Service must be read in conjunction with the TAPP Privacy Policy, which is incorporated herein. By using the TAPP Services, you consent to PATH’s privacy practices as set out in the TAPP Privacy Policy. To the extent these TAPP Terms of Service conflict with the terms of the TAPP Privacy Policy, the terms of the TAPP Privacy Policy shall control. These TAPP Terms of Service supersede any prior agreements, communications, representations, or understandings between you and PATH, including, without limitation, any prior versions of the TAPP Terms of Service. These TAPP Terms of Service and the TAPP Privacy Policy constitute the entire agreement between you and PATH and govern your use of the TAPP Services.

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\\r\\n

Total Access PATH Payment, or TAPP, is the quickest and easiest way to pay for your PATH ride. (Click here to view PATH fares.) Just like other contactless payments, all you need is a credit card or debit card with the contactless symbol, a smartphone, or a wearable with a digital wallet. Then, just tap on the reader, wait for “GO” and then head to your train.

\\r\\n

Learn more about the different contactless payment methods below.

\\r\\n

Contactless Cards

\\r\\n

Contactless cards are the latest generation of credit and debit cards. If you see the contactless symbol on your card, you can use it at TAPP turnstiles at all PATH stations! To pay for your PATH fare, tap your contactless card at the TAPP reader.

\\r\\n

Banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. If you do not have a contactless card today, you can request one from your bank or financial institution.

\\r\\n

Digital Wallets

\\r\\n

Digital wallets use smart device applications, like Apple Pay®, Google Pay®, and Samsung Pay®, allowing you to make payments with smart phones, smart watches, or wearables. Like contactless cards, smart devices also use contactless technology. To make fare payments with your device at TAPP readers, you will need to add your debit, credit or reloadable prepaid card to your device's digital wallet.

\\r\\n

If you have more than one payment card linked to your digital wallet, make sure to choose which card you want to use before paying your fare at a TAPP reader. Otherwise, the reader will use the default card linked to your digital wallet.

\\r\\n

You may need to unlock your smart device to use your digital wallet. Refer to the user guides and settings for your smart device and mobile wallet to learn more.

\\r\\n

When you add your payment card to your digital wallet, it will create a device account number. The device account number is different for each smart device that you use. The last four digits of each device account number will appear in your TAPP account when you use your device at TAPP readers.

\\r\\n

Pay your fare your way with Total Access PATH Payment (TAPP)

\\r\\n

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\\r\\n

Paying Your Fare Directly At The Turnstile

\\r\\n

TAPP readers allow you to pay your fare by tapping your contactless debit, credit or reloadable prepaid card and your digital wallet-enabled smart devices – all while using the contactless payment card or smart device you already have!

\\r\\n

TAPP readers do not accept SmartLink or MetroCard. Please continue to use non-TAPP turnstiles when paying with these fare media. TAPP does not accept OMNY.

\\r\\n

$\\\"\\\"$

\\r\\n

TAPP Reader Screens

\\r\\n

As soon as you tap your contactless debit, credit or reloadable prepaid card, or your digital wallet-enabled smart device at a TAPP reader, it will display a message to confirm if your fare payment tap was successful. In situations where your tap was not successful, or the TAPP reader may not have accepted your tap, different screens appear on the reader to indicate what may have gone wrong.

\\r\\n

$\\\"Black$ \\r\\n

Tap Here

\\r\\n

This screen indicates that the TAPP reader is operational and ready to be used. If you see this screen, just tap and go!

\\r\\n

$\\\"Green$ \\r\\n

Go

\\r\\n

You made a successful tap at a TAPP reader. Walk through and enjoy your ride on PATH!

\\r\\n

$\\\"Red$ \\r\\n

Tap Again

\\r\\n

Your tap was not successful. You can try again.

\\r\\n

$\\\"Red$ \\r\\n

Tap One Card

\\r\\n

The reader has detected more than one contactless payment card or smart device. Try tapping again using only one card or device.

\\r\\n

$\\\"Red$ \\r\\n

Payment Method Expired

\\r\\n

Your payment card was not accepted. You may see this screen if you tapped a card beyond the card expiration date.

\\r\\n

$\\\"Red$ \\r\\n

Payment Method Not Accepted

\\r\\n

Your payment card was not accepted. You may see this screen if you tapped a canceled card or if your travel card is blocked or suspended.

\\r\\n

$\\\"Red$ \\r\\n

Ride Limit Exceeded

\\r\\n

You have exceeded the 4 maximum successful taps for one card or device. You can tap and pay for yourself and up to 3 additional riders with the same card on a single trip.

\\r\\n

$\\\"Red$ \\r\\n

Not In Service

\\r\\n

This screen appears in one of several scenarios. For example, you may see this screen if the turnstile is undergoing maintenance, or if the TAPP reader is not responsive.

\\r\\n

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Terms Of Service

Effective April 14, 2025