Contact Us
Connect With Us Online
You can contact us for support using TAPP using the online form below.
If you would like your SmartLink balance transferred to TAPP, complete our Request a SmartLink Card Balance Transfer to a TAPP Card Form no later than February 2027. Please note: Both your SmartLink Card and TAPP Card need to be registered in order for your SmartLink balance request to be processed.
For questions about other PATH services, please contact us here.
Connect With Us By Phone
Call the TAPP Customer Service Center at 1-800-234-PATH (7284). The Customer Service Center is open Monday-Friday from 9:00 AM - 5:00 PM.
In the event of an emergency, contact the Port Authority Police Department by dialing 911.
For other PAPD issues including Lost and Found, please call 201-216-6078 (TTY: 1-800-728-4225).
FAQs
Visit our FAQs page for answers to common questions about TAPP.
